About the job
Cognizant is one of the world's leading technology services companies, transforming clients' business, operating and technology models for the new era. We are looking for a Business Process Consultant in our Process Transformation Consulting Practice, which is part of Cognizant’s Global Intuitive Operations & Automation Business Unit.
Your team
Cognizant’s Intuitive Operations & Automation (IO&A) practice is one of Cognizant’s highest growth practices. We are looking for a highly accomplished, results-driven and versatile individual to join our Consulting (sub) Practice.
Your role
The role will be instrumental in building a capability focused on digital business processes, advising on business strategies, operational improvements, and technological innovations in the Energy and Utilities sector.
Key Responsibilities:
- Develop and drive a Digital business process capability and Centre of Excellence (CoE).
- Collaborate with teams to develop and implement automation strategies.
- Collaborate with industry leaders and stakeholders to develop practice capabilities.
- Develop and undertake Digital process experience improvements.
- Provide expert guidance on AI, machine learning, and emerging technologies.
- Lead analysis of current business processes to identify areas for improvement.
- Generate new business across existing accounts and new logos.
- Develop a team and mentor junior members.
- Develop business cases for investment in automation technologies.
- Understand training and change management requirements.
- Be willing to travel up to 50% of time to client locations.
Skills and Experience:
- Master’s degree in business administration, data analytics, or information technology/science.
- Experience in consultancy focusing on Digital Transformation.
- Proven track record in the Energy and Utilities industries.
- Strong understanding of regulatory and compliance considerations.
- In-depth understanding of Operations and Customer Experience strategies in Energy & Utilities.
- Experience in process excellence methodologies (Lean Six Sigma, Agile, etc.).
- Exceptional analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to produce high quality business-facing deliverables.
- Resilient and able to manage challenge and resistance.
- Results/outcomes oriented.
- Confident in high-ambiguity environments.
- Excellent oral and written presentation skills.
Diversity and Inclusion at Cognizant
At Cognizant, we believe diversity and inclusion are at the heart of our success. We strive to create an environment where all associates feel comfortable to be themselves and can thrive both personally and professionally.
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