The Offer
- Join a market leader within Telecommunications
- Opportunity to make a positive impact
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
The Employer
Our client is a recruitment agency dedicated to connecting exceptional talent with esteemed organizations across the BPO industry. With a deep understanding of the evolving job market and a commitment to client and candidate satisfaction, we specialize in finding the perfect fit for both permanent and temporary placements.