90320 - External Communications Manager - Legal Aid Agency
The national salary range is £32,827 - £35,678. London salary range is £37,174 - £40,403. Your salary will be dependent on your base location.
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: East Midlands, East of England, London, North East, North West, South East, South West, Wales, West Midlands, Yorkshire and the Humber
City/Town: Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Jarrow, Leeds, Liverpool, London, Manchester, Nottingham
Building/Site: 102 PETTY FRANCE LONDON, SW1H 9AJ, 5 WELLINGTON PLACE LEEDS, LS1 4AP, LAA 1 Unity Square, FLR 3, NG2 1AW, LAA 3 Glass Wharf, FLR 2, BS2 0PS, LAA Brighton, BN2 9QA, LAA Level 3, 23 Stephenson Street, Birmingham, B2 4BH, LAA Store Street, Piccadilly Gate, FLR 7, M1 2WD, LAA William Morgan House FLR11, CF10 1EP, LEGAL AID AGENCY CAMBRIDGE, CB2 8DR, LIVERPOOL THE CAPITAL LAA LIVERPOOL, L3 9PP, SOUTH TYNESIDE BERKELY WAY LAA JARROW, NE31 1SF
Grade: HEO
Post Type: Permanent
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type: Communications / Marketing, Operational Delivery
Will the successful applicant have line manager responsibilities? No
Job Title & Grade: External Communications Manager HEO
Contract Type: Permanent
Salary range (depending on location): National - £32,827 to £35,678 London - £37,174 to £40,403
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: National – LAA Offices
Directorate: Corporate Services
Team: External Communications
Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working) or as part of a job share etc.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on-the-job training.
Reporting to: Senior Communications Manager
Closing date for applications: 22nd September 2024
The Legal Aid Agency: We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Job Summary:
As a Communications Manager, you will be involved in the creation and delivery of operational campaigns and events across our portfolio of channels. You will be key to the delivery of the agency's external communication strategy as we build stakeholder engagement across our channels to support our strategic objectives.
The postholder will work with internal stakeholders to plan, schedule, and publish digital campaigns in line with the LAA’s external communications strategy. You will work closely with MoJ Press Office – rapidly responding to press queries, engaging internal experts, and briefing senior leaders.
Key Responsibilities:
- Understand LAA operational priorities and processes so you can communicate our messages clearly, accurately, and creatively to stakeholders.
- Being alive to the news agenda which may affect our message and campaign delivery schedule.
- Act as media liaison contact when MOJ Press Office receives any Legal Aid related enquiries.
- Create proactive announcements using a digital-first methodology to reach stakeholders and audiences.
- Advise and support GOV.UK publishers across the LAA.
- Compile a daily media summary and a weekly report anticipating potential media interest.
- Champion a robust evaluation culture across the team and wider agency.
- Provide weekly updates and contribute to monthly reports.
- Help organise and deliver high-profile events.
- Demonstrate the ability to create and maintain positive, professional, and trusting relationships.
- Liaise with customer service teams to support them in delivering customer-focused communications.
- Ensure a continuous improvement approach in your own and the team’s work.
Essential Knowledge, Experience and Skills:
- Good project management skills with excellent planning, prioritisation, and organisational abilities.
- A demonstrable understanding of channel management.
- Demonstrate a track record of delivering compelling communications.
- Ability to work well under pressure and manage multiple priorities.
- Be a skilled influencer.
- Have a flair for networking and influencing.
- Able to work in a busy team in a fast-paced environment.
Desirable Knowledge, Experience and Skills:
- Experience of creating engaging digital content.
- Practical experience of using analytics and digital insight.
- Experience of working in a press office or handling reactive enquiries.
Application Process:
To apply complete an application based on the following behaviours:
- Communicating and Influencing: Communicate in a straightforward, honest and engaging manner.
- Delivering at Pace: Show a positive approach to keeping the whole team’s efforts focused on the top priorities.
- Working Together: Encourage joined up teamwork within own team and across other groups.
When submitting an example of a behaviour remember to include the situation, what you did and why, and what was the outcome/result.
Interview / Assessment Process:
If you are successful through the application stage, you will be invited to an interview via Microsoft Teams.
Interview dates: Interviews are planned for week commencing 7th October 2024.
If you have any complaints about this recruitment activity, please share your concerns by emailing initially.
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