Description
Summary
Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
Qualifications & Key Competencies
Ability to work in a fast-paced metric-driven environment with multi-tasking skills Good interpersonal and communication skills Experience handling AU/NZ campaigns will be an advantage
Skills/Attributes
Communicates with clarity of thought and purpose. Should be able to effectively compose clear, concise, and crisp messages to a variety of audiences and able to articulate difficult messages in an effective/positive way.