Join Emapta’s global team as a People Business Partner and unlock unparalleled opportunities in outsourcing. Founded by CEO Tim Vorbach in 2010, Emapta redefines outsourcing with transparency and control, empowering businesses to seamlessly integrate dedicated offshore teams. Beyond staffing solutions, Emapta offers comprehensive HR support, cutting-edge IT solutions, and modern workspaces to enhance productivity and cultural alignment.
With 18 offices across 6 countries and over 7,000 employees serving 720+ clients globally, Emapta fosters careers close to home for Filipino talent while delivering exceptional client satisfaction and low attrition rates. As a People Business Partner, you'll collaborate on innovative projects, shape global outsourcing strategies, and contribute to Emapta’s dynamic, client-focused environment. Join us and experience above-market compensation, career growth opportunities, and a supportive work culture that champions professional development and impactful global contributions.
Position Overview: Driving Outsourcing Excellence
As a People Business Partner , you will focus on cultivating robust, trusted, and influential relationships with key stakeholders, including clients, employees, Department and Division Heads. Your approach will be characterized by responsiveness, promptness, and a collaborative mindset in all interactions. In this role, you will serve as a valuable resource by offering HR policy guidance and interpretation, ensuring clarity and consistency.
Employment Type: Full-time
Schedule: Night Shift
Work Arrangement: Onsite, Baguio City
Key Responsibilities: Steering Success
Business Partnership
- Builds strong, trusted, and influential relationships with stakeholders – clients, employees, Department and Division Heads by being responsive, prompt, and collaborative in all dealings.
- Provides HR policy guidance and interpretation and consults with management when appropriate.
- Analyzes trends and metrics in partnership with the HR Operations Team to develop sound HR solutions, programs, and policies to put forward to clients.
- Provides guidance and input to clients on business unit structures/restructures, workforce planning, and succession planning.
- Assesses and anticipates human resources-related needs of clients and employees.
Employee Relations, Engagement, and Retention
- Provides appropriate feedback and resolution to employee concerns promptly.
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Initiates and drives employee engagement activities, rewards, and recognition
- Conducts regular touchpoints with employees through 1-on-1s, small group meetings, and FGDs, results of which are consolidated into a report with insights and action items.
- Conducts exit interviews and forwards a report to the employee’s Immediate Superior and Business Unit Head.
Performance Management
- Conducts, recommends, and fulfills probationary and annual performance review.
- Executes employee movements, including change in employment status, promotion, merit increase, and related salary reviews.
- Provides performance management guidance to clients, employees, and People Managers through performance interventions such as coaching, counseling, and Performance Improvement Plan (PIP).
Career Management and Learning and Development
- Facilitates career development discussions with clients and talents.
- Identifies and grows future leaders and runs the required programs and training initiatives to help the leaders succeed.
- Identifies training needs for business units and individual training needs in collaboration with the Learning and Development Team.
- Participates in the evaluation and monitoring of the success of training programs. Follow-ups to ensure training objectives are met.
Employee Discipline
- Maintains in-depth knowledge of legal requirements related to management of employees, reducing legal risks, and ensuring regulatory compliance. Consults HR Leaders on decisions and appropriate course of action, as needed or whenever required.
- Enforces company policies including the Code of Conduct by facilitating learning sessions or roadshows and handling the discipline management process.
- Manages and resolves end-to-end complex discipline-related issues by conducting effective, thorough, and objective investigations.
Compliance and Occupational Safety & Health (in collaboration with Facilities & Admin)
- Implements, maintains, and inspects health and safety standards in the workplace.
- Provides safety management, advice, monitoring and reporting.
- Engages employees in programs that ensure safe practice in the workplace and conducts training or meetings to share best practice techniques.
- Ensures compliance with protocols and standards set by government agencies like DOLE, PEZA, BOI, etc.
Other Responsibilities:
- Abide by and perform all functions, duties, and responsibilities to be assigned by the Company in due course.
- Comply with the orders and instructions given from time to time by the Company through its authorized representatives.
- Perform any administrative or non-administrative duties as assigned by any of the Company’s representatives from time to time through direct written order or verbal assignment.
Requirements
Qualifications: Essential Skills for Success
- Bachelor's degree, or at least 3 years of relevant work experience in a fast-paced environment in a similar role
- Advanced proficiency in Microsoft Excel, hands-on experience in building dashboards via Excel, and working knowledge with data visualization tools is preferred.
- Excellent written and verbal communication skills, ability to multi-task and must have the ability to initiate, lead and work under minimal to nil supervision.
- Strong attention to detail and accuracy.
- Has a growth mindset, is comfortable in challenging status quo and demonstrated ability to work in a fast-paced and changing environment.
- Excellent client relationship building, collaboration and engagement skills, has strong sense of customer service, integrity, accountability, and responsibility.
- Must have solid experience in Labor Laws, government regulations, compliance requirements, policy development and implementation, discipline management, performance management, talent development, client management and strategic business partnering.
- Must be knowledgeable and skilled with change processes in complex organizational systems.
- Must have experience in leading and implementing an account/program-specific project.
- The candidate must be willing to work on a night shift schedule and willing to report on-site.
Benefits
Perks and Rewards
- HMO coverage with free dependent upon regularization
- Prime Office Location
- Standard government and Emapta benefits
- 20 days annual leave
- Career growth opportunities
- Diverse and supportive work environment
- Fun employee engagement activities
Apply now and discover the #EmaptaExperience firsthand.