Job Description
- Taking responsibility:
- Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).
- Correspondence with Public Safety
- Answering Points (emergency control center)
Reliable implementation:
- Fulfillment of Mobility Services requirements.
- Ensures proper delivery of quantity and quality KPIs
Qualifications
- Personality: Confident, competent, and customer oriented behavior, inter cultural competence and stress resistance in emergency situations
- Knowledge and experience: With 6 months to 1 year experience specializing customer service and Geographical knowledge
- Language: Fluent communication skills (verbal and written) in Business English
- Schedules: Amenable to work in shifting/rotation schedule and working on-site
- Amenable to start asap
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.