DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place, and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
In this role as Supervisor – Power Generation , you will provide technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.
RESPONSIBILITIES
- Establish and continually develop productive customer relations and ensure prompt and efficient attention to customer needs.
- Apply the use of specialized tools and follow documented procedures and policies to diagnose and complete complex repairs at the customer site.
- Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
- Escalate unresolved issues to product specialists / Supervisor.
- Coach and develop technicians and/or apprentices and transfer knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Complete training in line with skill and business requirements.
- Maintain service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures, and legislation and report any issues/incidents to site management and to their supervisor.
QUALIFICATIONS
- Apprentice Certified Power Generation/ Electrical Technician (Preferred)
- Vocational diploma from a relevant technical institution.
- Current relevant electrical certification.
- Locally valid driving permit.
- This position may require licensing for compliance with export controls or sanctions regulations.
Job : Service
Organization : Cummins Inc.
Role Category : Technician
Job Type : Technician
ReqID : 230001U5
Relocation Package : Yes
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