Quality Kiosk Technologies is looking for Delivery Manager - with experience in QA / Automation Testing in banking domain
Work Mode: Work from office
Interested candidates pls share your updated resume on
Must have experience:
·15+ years of experience in the IT Industry, preferably worked in service-based IT industry.
·10 years of proven capabilities in strategic project management and leading mid to large service oriented large teams driving the profitability, customer success and people success agenda.
·Proven experience in leading Agile, DevOps, technology and digitization automation driven projects.
·Possess strong banking domain knowledge in at least 3 banking domains like core banking, channels, corporate banking, payments or cards, etc.
·Should have strong control on governance process and tracking QA metrics in agile delivery model.
·Should have worked closely with Pre-sales for new logos and new solutions and ensuring financing, efficiency etc
·Accountable for Revenue targets and maintaining good Gross Margin. Delivering ROI & BVR on Automation for the client.
·Should possess and have good understanding of Test automation solution and implementation
·Able to contribute in organization initiatives to improve QA values for BU. Roles &
Responsibility:
·Managing Accounts – Co-ordinating with Test Manager & Test Lead.
·Managing client escalation, People issues, requirement etc.
·Working closely with the existing team – QK Account sales team for new logos and new solutions offerings. Resource planning, coordinating with RMG, TA etc.
·Monitoring Revenue Leakage and GM improvement, Project Governance & Risk - Effort, Time and Cost.
·Project scope / timeline deviation / Tracking CR with Client stakeholders.
·New project Estimation and working on proposals.
·Supports in new business proposition to bid management / account management team
·Grows the account from the current bucket size.by improving Customer Satisfaction for their respective accounts.