Infosys BPM is hiring For IT ops. Server and Network at Bangalore Location
Job description
- Job Location : Bangalore
- Qualification : Any Graduation (Preferred BE/B.Tech )
- Shifts: 24*7 Shift
- Experience: 6+ Years
- Role: Technology Specialist - IT Service, Support
- Notice Period: Immediate to 10 Days
NOTE: Team Handling experience on paper Mandatory.
Roles & Responsibilities:
- Education: BE/BTech is preferred.
- More than6 years of relevant IT experience
- Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux.
- Should have strong knowledge in implementation & administration of various servers & server roles.
- Administration of LAN infrastructure (switches/firewall/ routers).
- Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.
- Manage the team of analysts who support end user's IT tickets and act as SME for them.
- Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents.
- Handlesystem and network related issues and handle 1st & 2nd level IT incidents and IT service requests.
- Thorough knowledge on different tools used for capacity management, availability managements.
- Experience in Asset management & IT Supplier Management.
- Should be flexible to work in different shift timings and coordinate with different teams across geographies.
- Should be experienced in handling various IT audits ISO20K, 27K etc
If interested, please share your resume with below details to to schedule the interview.
- Name:
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- Graduation & Year of passing:
- Post-Graduation & year of passing (If applicable):
- Total experience:
- Relevant experience:
- Current Company name:
- Current CTC:
- Expected CTC:
- Notice period:
- Current location:
Regards,
Infosys BPM Recruitment team