Job Description
Description du poste :
En tant que véritable ambassadeur de LEGO® et de ses valeurs, les missions principales du vendeur/caissier (H/F) s’articulent autour des axes suivants :
- Accueillir chaque client de manière personnalisée via un accueil chaleureux, convivial et amusant (par le jeu)
- Animer les aires de jeux pour faire découvrir nos produits
- Conseiller et Vendre : grâce à votre écoute et votre expertise produits, vous orientez le client dans ses choix
- Encaisser selon nos procédures et standards
- Fidéliser notre clientèle en proposant la carte VIP et tout autre service pertinent.
- Encourager le feedback de nos clients de sorte à optimiser notre qualité de service (NPS).
- Mettre en place le merchandising et le visuel des produits en magasin
- Participer à toute autre activité selon les besoins du magasin.
Cette liste de missions n'est pas exhaustive et vous pourrez vous voir confier des responsabilités annexes par le(a) directeur(-rice) du LEGO® store ou son adjoint(e).
Compétences requises
- Bonne présentation.
- Une expérience retail dans un environnement exigeant et centré sur le service client.
- Motivation à travailler dans un environnement dynamique et d’y apporter sa contribution.
- Polyvalence, disponibilité, capacité à travailler à des horaires flexibles, incluant le week-end.
- Autonomie, sens de l’organisation, rigueur, proactivité, ponctualité et assiduité.
- Aisance relationnelle, esprit d’équipe et sens du service client.
- La maîtrise de l’anglais et une expérience de travail avec des enfants seraient des atouts.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
