Product Data Coordinator

John Paul Mitchell Systems • Full Time • California, Los Angeles, United States • 23h ago

Description:

Who We are

John Paul Mitchell Systems (JPMS) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell , MITCH , Awapuhi Wild Ginger , Tea Tree, Paul Mitchell Pro Tools , Neuro , MVRCK , The Demi and Color XG .

We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us.

About the Role

As a Product Data Coordinator, you will be an integral part of the Trade Marketing team. Reporting to the VP of Trade Marketing, you will be essential in supporting the smooth operation of our vendor and distributor relations. You will set up new vendors and ensure that all necessary information and assets are compiled and delivered while accommodating distributor standards and guidelines.

You will respond to a broad spectrum of inquiries and requests from various departments both within the company, as well as from outside customers. This individual will also maintain the accuracy of our master information data, including product specifications, materials, SKUs, and several other pieces of critical data. This position is hybrid and will work out of our office located in Century City 2x per week.

What You will Do:

Data Gathering and Compilation: Work closely with various in-house departments to collect all necessary information and assets required for setting up new vendors, ensuring completeness and accuracy
Vendor Liaison: Serve as a main source of support for the company during the onboarding process, ensuring that our setup is seamless and meets all vendor requirements
Artwork and Documentation Updates: When product formulations are modified, coordinate the timely distribution of updated label artwork and related documentation to all relevant distributors
Platform and Form Updates: Ensure that all changes are accurately reflected on digital platforms and forms utilized by distributors
Inquiry Management: Assist with incoming inquiries from various departments both in-house and from customers, ensuring timely and accurate resolution of issues
Product Data Integrity: Regularly update and maintain the company's master data containing product specifications, materials, SKUs, and other critical information, ensuring it is always current and accurate
Internal Coordination: Collaborate with internal teams to provide clear and concise answers to distributor questions, facilitating efficient operations from our department and across other in-house departments
Data Auditing: Perform periodic audits of item catalog to identify and correct any discrepancies or outdated information

Who You Are:

Have a strong work ethic and can-do attitude, leaving a positive impression on everyone you interact with
Collaborate seamlessly with cross-functional stakeholders, fostering a cohesive team environment
Strong time management skills and able to act with a sense of urgency
Highly organized, detail oriented and efficient multitasker
Self-starter and thrives in a fast-paced environment with minimal guidance
Comfortable wearing many hats and moving fluidly between tasks
Utilize relevant industry jargon and terminology consistently in both verbal and written communications
Act and propose new ideas and solutions before asked
You are positive, upbeat, and friendly-with a can-do attitude and a knack for solving problems
Self-described beauty enthusiast, passionate about hair care

Requirements:

What You'll Need:

Skills:

Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
Excellent communication skills, both written and verbal
Detail-oriented with a focus on accuracy and completeness
Proficient in Microsoft Excel
Experience with Adobe Acrobat and file transfer programs such as FTP and FileZilla, a plus
Eagerness to learn and become fluent with various vendor digital platforms and databases, as well as regulatory upkeep on the WERCSmart database
Ability to work collaboratively with cross-functional teams
Familiarity with vendor management and product lifecycle processes, a plus

Education:

High school diploma or GED required

Experience:

Minimum of 3 years 'experience in a coordinator level role
Beauty industry experience preferred

Competitive Compensation:

The expected hourly rate for this position is $21.64/hr - $26.44/hr. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education.
Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

We are an Equal Opportunity Employer and take pride in a diverse environment.

Salary Description
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