Summary
The Medication Delivery Technician is responsible for the coordination and delivery of discharge prescriptions to the bedside of patients. Following a training period, the technician should be able to determine eligibility for and enroll eligible patients in the Meds-to-Beds program, fill and adjudicate prescriptions received, deliver filled prescriptions to the bedside, and capture payment for the delivered prescriptions.
Responsibilities
(25%) Gather, review, and interpret information from the electronic medical record (EMR) and from other disciplines (nursing, case management, etc.) to determine patient eligibility for enrollment in the Meds-to-Beds program and enroll them. Once enrolled, technician will ensure ongoing eligibility in addition to gathering insurance information and correct routing of discharge prescriptions to the correct pharmacy. Coordinate discharge medication needs with case management, social work, floor nurses, and at times, physicians.
( 20%) Fill and prepare discharge prescriptions for final verification by pharmacist.
( 25%) Deliver completed and pharmacist-checked prescriptions to the patients' bedsides. Collect prescription co-payment via the cash register and point-of-sale software.
( 20%) Pull medications, order medications, and restock the department. This will require conducting frequent and accurate inventory counts and making purchasing decisions on medications based upon par levels and anticipated future needs. Purchase medications utilizing the appropriate software programs and methods. Ensure that all supplies (labels, bottles, etc.) are adequately stocked to meet patient discharge needs. Knowledge and understanding of 340b is required and all policies and procedures regarding 340b will be followed at all times.
(5%) Processes and fills prescriptions for walk-up patients.
(5%) Maintains OTC area including but not limited to ordering, stocking, outdates, and maintaining cleanliness.
Certifications and Licensures
- Pharmacy Technician Licensure
- Equivalent Experience: All incumbents, new hires and transfers to this position must possess a valid pharmacy technician license through the state of Michigan. The pharmacy technician license must be maintained in order to be qualified to hold this position.
Required Education
Education: High School Diploma or GED
Other Information
O THER DUTIES AND RESPONSIBILITIES: Compound oral and topical solutions, ointments, and creams if ordered.
C reate labels using the computer in an accurate and timely manner.
O rder supplies using appropriate system (Infor/Lawson, Staples, etc.).
A nswer questions from nursing, case management, and physicians regarding co-payment & prescription costs for patients.
P rocess prior authorizations in a timely manner.
W ork with case management to assist patients without prescription insurance coverage. This includes running discharge prescriptions for the cash price, using A/R accounts, etc.
R eceive drug deliveries from wholesaler. Order additional supplies using appropriate system. (Infor/Lawson, Staples etc.)
C onduct accurate inventory counts and document all controlled substance dispenses according to policy.
Collect prescription co-payment via cash register of IPAD utilizing point of sale software.
R emove and return recalled drugs from physical inventory when appropriate.
Assist retail customers at outpatient windows with drop / pick-up functions.
O ther duties as assigned.
Equivalent Experience and Other Comments (Education)
EXPERIENCE, TRAINING AND SKILLS: Computer experience required.
G ood math skills, good organizational skills, a team player and ability to work under high pressure and time constraints are all required.
I nterpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
My Michigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
M edical Terminology knowledge preferred. Hospital or Retail Pharmacy experience preferred.
Other Comments
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
Associated topics: clean room, coiler, electrician, manufacturing, operational staff, pharmacy technician, service detailer, service support, technician, wire
