Description
The Senior Trust Officer (STO) is responsible for advising high net worth clients on their trust and estate administration needs and administering trust accounts for Clarfeld Citizens Private Wealth (CCPW). They lead the day-to-day management and administration of trust accounts, and for working with CCPW partners to introduce trust clients and beneficiaries to CCPW’s comprehensive suite of investment, financial planning, insurance, and tax services. The STO will also serve as the specialist in partnership with CCPW professionals to attract and retain new clients. They will perform these duties with high proficiency and integrity acting in accordance with the Bank’s fiduciary responsibilities and best fiduciary and risk management practices, as trustee and/or executor.
Responsibilities
- Effectively establish and manage strong client relationships within an assigned book of trust accounts. Meet with clients, family members and their advisors as appropriate.
- Educate clients and beneficiaries on estate and trust planning strategies to include state fiduciary law and practices, related trust income and estate tax principles and how to integrate these concepts into fiduciary investing.
- Handle intricate trust and relationship matters. Serve as a quarterback with other CCPW advisors to the trust to ensure best practices are met. Proactively perform daily trust officer administration responsibilities and consistently deliver a quality CCPW client experience.
- Accurately interpret and apply provisions of trusts and wills consistent with applicable statutes and regulations. Routinely work with clients and their external advisors to implement estate plans to achieve clients’ goals.
- Partner with CCPW colleagues to achieve business growth and retention goals. Build and maintain strong network of internal and external center-of-influence relationships.
- Participate in the training and development of Trust Officer and Trust Associates.
- Serve on various fiduciary/governance committees and project teams.
Qualifications
- 7-10 years of successful fiduciary account administration and client relationship management within a Private Wealth environment.
- Experience with fiduciary investment concepts, analytics and reporting desirable.
- Strong communication, organization, and analytical skills.
Education
- Bachelor’s Degree Required
- Graduate degree preferred
- CTFA, CFP, or similar professional designation preferred
Hours and Work Schedule
- Hours per Week: 40
- Work Schedule: Monday - Friday 8:00 AM - 5:00 PM
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Equal Employment Opportunity
At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
