Sr. Systems Engineer

Continental Resources • West Concord, Massachusetts, United States • 6h ago

Overview

For over 60 years, we have evolved with technology, customers, vendors and the communities in which we serve. Very little is the same as it was when we began, but the three core values we’ve carried throughout our legacy - Trust, Flexibility and Focus on the Customer - remain constant. We feel that maintaining our corporate values that promote a sense of inclusion and diversity are part of offering a great quality of service. Our goal is to operate in a state of continuous improvement – always learning, adjusting and striving to advance the ways in which we work and serve our client base.

Our IT experts offer Enterprise-class solutions for Cloud, Collaboration, Cybersecurity, Data Center, Networking and DevOps.

As a family owned and run organization, we treat our employees as family and are committed to fair hiring practices.

We know that managing your work and personal life can be a balancing act. From medical, dental and vision and tuition reimbursements, our perks are designed to create happy, healthy employees.

401K Profit Sharing
Competitive Health and Dental
Flexible Spending Accounts
Connected Women’s Group
Hybrid Work Schedule
Paid Parental Leave
Flexible/Personal Time Off
Tuition Reimbursement
Employee Referral Bonuses
Employee Wellness Events
Professional Development & Technical Training

ConRes is consistently recognized as a Top Workplace and Solution Provider from CRN & Boston Business Journal.

Top Workplaces
CRN MSP 500
CRN Solution Provider 500
Boston Business Journal's List of Area's Largest Private Owned, Women Owned and Family-Owned Companies

The Sr. Security Engineer will work with a team of managed services analysts and engineers to deliver excellent support and management of our customers’ environments. Our managed services security practice focuses on delivering comprehensive security solutions and ongoing management of risk to our customers. This role is ideal for someone who is hands-on but can also think strategically about designing solutions and analyzing risk. This role is heavily customer-facing and requires excellent communication skills and a commitment to providing the highest quality customer service.

Responsibilities

Leadership:

Assist with the design and implementation of Security tools, (SIEM, IDS/IPS, Behavioral Analysis, XDR)
Mentor team members and provide training on Security technologies and threat analysis
Design and document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practices
Lead and participate in Security related projects and customer onboarding
Identify and become proficient at emerging technologies in the security space
Participate in interviewing future team members

Operations:

Collaborate across teams to ensure compliance with cybersecurity policies
Scope and implement effective monitoring of customer’s security environments
Troubleshoot, remediate, and perform root cause analysis on security incidents
Document and perform patching and upgrades on security infrastructure
Provide “on-call” support for off-hours incidents and patching
Provide meaningful updates to customers and accurately maintain Incident, request, problem, and change tickets
Create security reports with proactive findings and recommendations for improvement
Perform periodic security reviews, and publish findings for team awareness
Perform configuration changes within security products as needed
Other responsibilities as requested

Education and Training

BS or BA with a technical concentration.
Relevant certifications strongly preferred:
- CISSP
- CCNA/CCNP/CCIE Security or Routing & Switch
- AlienVault AVSE/ACSE
- Certified Ethical Hacker (CEH/ECSA/LPT)
- Security+
- ITIL v4 Foundation

Experience

10+ years in a technical field
5+ years focused on security
Experience with engineering standards, design, and maintenance best practices for enterprise networks
Experience implementing security policies, and using data to measure successful implementation and compliance
Experience providing support and remediation for critical security breaches
Experience in 24x7x365 Managed Services or SaaS organization preferred
Experience using ITSM and Monitoring toolsets.

Skills

Ability to configure and support a wide range of security tools including IDS/IPS, SIEM, and Endpoint solutions
In-depth knowledge of LogRhythm AlienVault is strongly preferred
Comfortable working with both Linux and Windows-based systems
Strong understanding of enterprise network technologies
Strong understanding of the current security threat landscape
Ability to present findings and recommendations to customers
Ability to articulate technical information to non-technical audiences
Ability to manage projects efficiently from scoping through completion
Ability to develop and implement processes and procedures

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