Travel AR Clerk
BCforward is currently seeking a highly motivated Travel AR Clerk for an opportunity in Glen Allen, VA 23060!
Position Title: Travel AR Clerk
Location: Glen Allen, VA 23060
Anticipated Start Date: TENTATIVE START DATE FROM ATS
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 6 months with possible extension or Conversion
Job Type: HYBRID/ON-SITE
Pay Range: 22.00 - 22.76
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:
The Travel Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all the following: internal fulfillment resources and help desk agents. Daily, person will be responsible for clearing high volume support center tickets, open receivables, and customer refunds.
Essential Functions and Responsibilities:
- Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
• 2 years of experience in a detail oriented work environment preferably either Billing, AP or AR
• Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.
- Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
• Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
• At least 2 year of customer service experience.
• Ability to manage large data elements in an organized and timely manner.
• Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.
• Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
• Maintain updated process documents
• Work on special project as required
Knowledge, Skills and Abilities:
• Proficiency in Excel and Microsoft Office products (i.e. Pivot Tables and VLOOKUPs)
• Possess effective communication skills, both verbal and written.
• Demonstrated problem solving skills & strong mathematical skills.
• Enthusiastic/Motivated individual
• Must be able to adapt to new and different computer programs and software to enable efficient data gathering and analysis
• Ability to research, compile, analyze and interpret data
• Good written, verbal communication and collaborative skills
• Strong organizational and communicational skills, detail oriented
• Ability to work independently
Performs accounting functions which require knowledge of accounts payable and receivable as well as bank reconciliation functions. Answers customer inquiries. Researches problems and/or complaints. Creates and edits spreadsheets. Ability to act as a lead
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 230243 when responding to this ad.
