Senior Staff Associate for Student Services, UCAWD
About The State University of New York :
The State University of New York, or SUNY, is the largest comprehensive system of public higher education in the United States, with 64 colleges and universities spanning the state from Long Island to the Adirondacks to Buffalo. SUNY System Administration employees, based in Albany and New York City, provide critical support for SUNY campuses, employees, and students to advance SUNY's mission of providing high-quality, affordable higher education for all.
Across a wide range of roles, from finance and legal counsel to student support, academic affairs, IT, admissions, and more, our employees work toward advancing the four priority pillars established by SUNY Chancellor John B. King Jr. and the SUNY Board of Trustees: student success; research and scholarship; diversity, equity, and inclusion; and economic development and upward mobility. SUNY System Administration is a mission-driven workplace with robust New York State benefits including health insurance, retirement, time off, and paid family leave.
Job Description:
The State University of New York (SUNY), the nation's largest and most comprehensive system of public higher education, invites applications for the position of Senior Staff Associate for Student Services in the office of the University Center for Academic and Workforce Development (UCAWD) in Albany, New York. The mission of UCAWD is to promote the social and economic well-being of the academically and economically underserved residents of the State of New York by developing and maintaining quality education and workforce training programs and services through our Educational Opportunity Centers (EOCs) and Advanced Technology Training And Information Networking (ATTAIN) labs.
Working as part of a professional team, the Senior Staff Associate for Student Services is responsible for supporting policies and strategies that relate to Student Support for all UCAWD programs (EOC and ATTAIN) and services. The Senior Staff Associate for Student Services is responsible for analyzing reports; recommending and coordinating strategies that will improve overall enrolment and student persistence.
Reporting to the Director of Student Services, responsibilities will include but are not limited to:
- Assist in the development of standardized policies and procedures consistent with SUNY System Administration's colleges and universities, CUNY colleges and universities, and the Research Foundation for SUNY policies and procedures.
- Collaborate with the Student Services team in the development of long- and short-term goals which are consistent with UCAWD's goals and objectives.
- Partner with the ATTAIN Project Manager in the development of ATTAIN meetings, conferences or professional development opportunities.
- Monitoring program effectiveness based on data from the management systems in ATTAIN and EOC.
- Work with Program Managers to monitor and track ATTAIN monthly report submissions.
- Work with the Director of Student Services to monitor and track Program Year Plan.
- Work with the Director of Student Services to develop marketing and public relations materials/publications.
- Work with the Director of Student Services to review and develop outreach and engagement practices and workflows.
- Collaborate with UCAWD and field staff/administrators to identify support needs and recommend and/or implement strategies for improvements.
- Support the Director of Student Services with convening regular statewide meetings with EOC and ATTAIN staff.
- Establish and maintain relationships with student services' professionals at the various EOCs.
- Assist with the development, implementation, and the tracking of wrap around services designed to support participants academically or socially.
- Provide research assistance as to best practices to support student success.
- Assist with the development of various reports documenting student success.
- Serve on UCAWD committees as requested by the Director of Student Services.
- Assists in ensuring that Title IX obligations are met at EOC's.
- Other duties as assigned.
Requirements:
Required Qualifications:
- Master's degree in higher education, counseling, administration or related area.
- Minimum of five years professional experience with increasing responsibility in an educational or business setting.
- Excellent verbal and written communication and presentation skills.
- Ability to function without extensive task-by-task supervision.
- Proficiency in utilizing current technologies, social media and computer business applications.
- Knowledge of curriculum development, assessment, student support and evaluation.
- Statewide travel required.
Preferred Qualifications:
- Strong attention to detail and organizational skills; ability to manage multiple priorities, projects and work deadlines, and ensure timely follow-up. Experience evaluating programs.
- Experience developing and student success policies and procedures.
- Project management, grant writing and public relations experience.
- Experience navigating student and/or personnel matters.
- Strong interpersonal skills and demonstrated ability to work effectively as a team member.
- Demonstrated knowledge and experience working with adult programs and diverse populations;
- Ability to present to diverse audiences, specifically racially, ethnically, and socioeconomically communities.
- Familiarity with educational learning management systems, student management and reporting systems such as D2L, Blackboard, Canvas, Schoology, Banner and Argos.
Additional Information:
- Salary is dependent on a variety of factors, including but not limited to, experience, education, training, and certifications. The range for this position is $75,000-$93,000 annually.
- This position is Senior Staff Associate (SL-5) and is part of the United University Professions Union.
- Excellent Benefit Package which includes: NYS health insurance, free dental and vision coverage, competitive retirement options, tuition assistance, parental leave at full pay, and generous vacation, sick, and holiday time. Generous amount of time off: 13 days of paid holidays per year; 15 days of vacation and 15 days of sick time accrued for the first year of employment. Then increases thereafter. Please see our UUP benefits summary for additional information.
Applicants must be currently authorized to work in the United States on a full-time basis.
SUNY System Administration Benefits
SUNY System Administration provides an outstanding and comprehensive benefits package to support you and your family through the many life changes you may experience while you work for SUNY. Our nationally recognized benefits include:
- Retirement: The choice between a fully funded pension plan and a self-driven defined contribution plan, along with two supplemental plans to increase your ability to save for retirement.
- Health Insurance: Several health insurance options at an affordable cost that provide full coverage without mandatory deductibles.
- Time Off: Paid time off with separate vacation and sick leave accruals up to 21 days a year for each category.
- Additional paid leave policy options for childbirth, adoption, elder care, and other family care situations.
- Flexible Working Arrangements: Flexible working arrangements, including hybrid schedules, are available depending on position.
Explore our full benefits offerings here: www.suny.edu/benefits
Application Instructions:
Interested candidates are invited to apply online at The State University of New York Job Posting: Senior Staff Associate for Student Services, UCAWD
Please submit a cover letter, resume and four professional references when applying. The review of applications will begin immediately and continue until the position is filled.
State University of New York System Administration is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.
