Position Details:
Industry : Insurance
Title: Front Desk Representative
Location: Margate, FL
Pay Range : $16.00 - $17.00/hr
Duration: 6 Months
Job Description:
- First point of contact between patient and office.
- Greet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries
Optimize provider schedules and patient satisfaction with efficient scheduling
- Communicate with the Doctor and Office Manager of scheduling changes and updates
- Verify patient insurance records and obtain authorizations for services
- Maintain office inventory and equipment by ordering necessary supplies
Job Requirements:
- High School Diploma
- 1-2 years of Customer Service experience
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Ability to handle and diffuse patient complaints and disagreements
- Exceptional communication and interpersonal skills
- Bilingual English/Spanish (if requested)