BCforward is currently seeking a highly motivated Lockbox Specialist for an opportunity Atlanta, GA!
Position Title: Lockbox Specialist
Location: Atlanta, GA
Anticipated Start Date:ASAP
Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 12 Months contract
Job Type: FULL TIME, CONTRACT, ONSITE
Pay Range: $18hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work shift: Thursday through Sunday, 7:30PM - 6:00AM, Training scheduled for two weeks: Sunday through Wednesday, 7:30PM - 6:00AM
Job Description:
- Candidates must be able to work holidays that are part to their normal shift.
- Operations Process Support Roles Only
- Expertise in check negotiation and familiar with client instructions and processes.
- Cash - collect from image Capture, record on cash log, and place in safe.
- Position requires the operation of low-speed machinery to re-scan rejected items.
- Utilizes a desk top scanner to rescan batches and insert pages into imaged batches
- Responsible for restructuring batches.
- Manages multiple Queues: capable of independent client decisioning of exception items, monitor and take action on check encoding queues, Pull Originals (responsible for retrieving, handling and processing of rejected transactions)
- Print retrieval for local centralized print clients, perform reassociation and mailing of client packages. (should be rare)
- Batches and prepares non-Image Cash Letters for shipment to Item Processing site and the distribution of merchandise received.
- Utilize Outbound Mall system for labeling closed mail and merchandise received from Mailroom Services
- Utilize Outbound Mail for address labeling for foreign items
- Responsible for meeting customer deadlines on client decisioning transactions
- Meet customer service requests to retrieve retained documents in a timely manner.
- Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
- Proactively identify and manage risk, leveraging the Risk Framework.
- Understand and live the values that support our culture.
- Adhere to policies and procedures.
- Stay informed of key priorities and business updates.
- Must be able to lift/move boxes, trays, and racks of work up to 50 lbs
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 231651 when responding to this ad.
