JOB SUMMARY
The Warehouse Manager oversees the safe receipt, storage, retrieval and timely dispatch of goods; ensures workplace health and safety requirements are met; takes responsibility for the security of the building and stock; plans the arrangement of goods within the warehouse and organizes special requirements for certain stock, such as damaged and oversized products; ensures productivity targets are met and maintain computerized administration and automated storage and retrieval systems.
RESPONSIBILITIES:
- Monitor and manage the daily processing of all Purchase Orders and Stock Purchase Orders to ensure they flow through the Admin and Back Office Macola systems correctly to Order Close
- Ensure product is warehoused and disbursed to the picking line within the prescribed time frame, and systematically processing all Instawarehouse Purchase Orders to completion
- Ensures daily warehouse order processing is successfully executed and Pick Tickets/Products are shipped out from our warehouse
- Management of the receiving, inventory control & the returns department including the monitoring of the Direct and True Bins to properly issue out for accurate inventory and processing orders to close
- Assist with expediting customer service orders and monitoring orders and inventory for order completion
- Input data, provide training, supervise staff, oversee workflow & resolve problems
- Assist Customer Service Manager(s) in resolving any shipment or returns issues
- Enforce proper use and maintenance of any Instawarehouse equipment – motorized or other
- Ensure proper delivery and pickup of inventory using appropriate shipping sources
- Ensure that the Instawarehouse is properly staffed at all times during normal business hours or other hours as may be deemed necessary by management
- Ensure that all Instawarehouse floor areas, offices, front walkways, dock and dumpster areas are clean, neat and free of any debris
- Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met
- Train staff and monitoring their performance and progress
QUALIFICATIONS:
Education
High School diploma or equivalent.
Preferred Qualifications:
Associate or Bachelor’s degree in Logistics, Materials, and Supply Chain Management
Experience
- 2 to 5 years of Supply Chain/Warehouse and Management experience
- Proficiency with various Warehouse Management platforms and Inventory systems
- Computer applications using MS office specifically excel, word, and PowerPoint
- Possess or ability to pass forklift certification
Skills
- Excellent oral and written communication skills
- Ability to work comfortably under pressure
- Analytical and problem-solving skills
- Ability to prioritize individual and staff workloads to meet deadlines
- Effectively communicate with internal and external customers (management, coworkers, and suppliers.)
- Ability to write short correspondence
- Ability to accurately spell
- Ability to speak and write English in a clear, understandable manner
- Ability to accurately follow detailed procedures and processes
- Ability to work accurately in a fast-paced environment
- Ability to work with a diverse group of people
- Ability to work comfortably under pressure
- Ability to prioritize and work multiple tasks and exceeds deadlines
- Ability to work independently and with a group on various on-going projects simultaneously
- Effectively communicate with internal and external customers (management, co-workers, vendors and customers.)
- Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
- Ability to concentrate for extended periods of time
- Must have the ability to carry out instructions furnished in both oral and written form
- Ability to plan and organize time and projects efficiently
- Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups
- Maintain a professional working relationship with customers and co-workers at all times
- Ability to act in an ethical, honest and professional manner at all times
- Desire to work independently as well as in a team environment
- Maintain discretion with all company information regarding customers, pricing, products, and procedures
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Must be able to stand, move and walk 75%+ of the day
- Must have the ability to work in a non-climate controlled environment (hot in the summer and cold in the winter.)
- Must be able to lift and move packages up to 50 pounds
- Must be able to bend, reach and stoop
- Must be able to look at a computer screen for periods of time and type
- Requires the ability to read written instructions, reports and other documentation
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- The employee frequently is required to talk or hear
- The noise level in the work environment is usually moderate to loud
Working Conditions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants must be currently authorized to work in the United States.
