Position Summary
The Vice President, ELDP (Emerging Leadership Development Program) will be at the heart of customer centricity and elegant execution daily, absorbing and enhancing the natural operating cadence of the company’s Regions.
Reporting to the Region President who owns the ultimate P&L, the ELDP will have general management responsibility for the SSMG/FP Region. This involves providing site leadership, building strong customer relationships, monitoring and improving operational activities and cadences, and leading and shaping a productive, positive, and inclusive workplace culture and environment.
QUALIFICATIONS
Education
Bachelors degree in Business Administration, Supply Chain Management, Operations Management, or a closely related field required; or equivalent combination of education and related experience.
Experience
10 years in manufacturing/production management experience
Key Responsibilities
OPERATIONAL EXCELLENCE – Understand and drive to the Annual Operating Plan and allocate resources. Act as a strong number two to the Region President. Monitor and remove obstacles from the end-to-end operations of the business, harmonizing functions to deliver against Plan.
ENHANCE CUSTOMER CENTRICITY - Strategize, identify, propose, and commit resources sufficient to support our customers, help grow their businesses, increase sales and grow market share; know market potential, trends, competitive set; become known as an expert on food service in the area. Support the sales organization in their KPIs, and the Sysco Partnership Selling Process.
REGION/SITE LEVEL OPERATIONAL OVERSIGHT – Manage operations to meet budget and other financial goals within each site in the region. Ensure food quality and safety (food and associate) and organizational stability and engagement, as well as yield and cost achievement through close attention to standards, controls, and systems. Advance the sharing of best practices across all functions and all sites in the region.
ASSORTMENT MERCHANDISING – Engage in assessing product line profitability, supplier partnerships, inventory planning product costing and pricing strategies. Drive alignment and optimization of the product assortment across the regions to help position specialty competitiveness.
MANUFACTURING OVERSIGHT – Developing and implementing manufacturing processes to ensure high quality and efficiency standards are met. Overseeing the entire manufacturing process from start to finish, including planning, design, materials procurement, labor management, production scheduling, quality control, shipping, food safety, and finance.
COMMUNICATION AND REPORTING – Regularly meet with the Region President, Area President, and other corporate leaders as needed regarding the status of the region’s operations. Develop and report on key metrics tied to financial and strategic objectives and craft communications that resonate from the executive team to the hourly associate.
TALENT MAGNET AND CULTURE CARRIER – Develops individual associates within the region, including engaging in one-on-one coaching conversations for performance and career advancement. Uses positive, enthusiastic, and collaborative messaging that creates an exciting and upbeat environment. Promotes “One Sysco” across the sites in the region.
Experience in Large-Scale, Complex Business: The successful candidate will have a minimum of five years of experience leading in a relevant industry with a large associate organization and service orientation. Some of this experience may have been gained in a B2B commercial or operational environment or B2C business. Ideally, the ELDP will have a minimum of 10 years of leadership experience in a large, complex, and matrixed environment.
Analytical and Financial Skills: Has ability to understand, interpret, and use financial and operational data and metrics that drive a P&L. Must know how the current and future business can be leveraged to maximize operating margin and increase shareholder value. Can converse credibly with, and understand the perspectives taken by, functional subject matter experts.
Business, Sales, and Functional Acumen: Has history of diagnosing business problems and creating improvement interventions with the customer at the center, which may involve the design, implementation, and management of small to large-scale organizational change initiatives. Use expert knowledge, skill, and leadership in selling to sophisticated large and small-scale business customers; apply logistics and distribution best practices to speed delivery and efficiency; and coach the organization accordingly. Able to extrapolate market dynamics and apply them to create compelling customer value propositions.
Manufacturing Skills: Has the ability to implement operational efficiency improvements which may include standardization of plant manufacturing systems, quality control, safety, food safety, production reliability excellence and maintenance. Able to leverage “lean” type experiences to maximize efficiencies, operate within regulations, and assist in identifying and developing customer solutions.
Manager and Leader of People: Has led large service organizations which include professional managers and hourly associates; can develop and support high performing talent through hiring, performance coaching, and career management practices. A developer of diverse leaders. Identifies, recruits and promotes outstanding talent by working with centralized talent acquisition and by building local partnerships. Coaches people and provides timely performance feedback – both positive and constructive – and proactively manages performance challenges.
UNQUESTIONABLE ETHICS AND INTEGRITY: Operates with transparency and candor; words and actions are aligned with the company’s values. Speaks with honesty and trustworthiness and owns and fixes mistakes.
LEADS INCLUSIVELY: Leverages diversity, equity, and inclusion principles to ensure a culture that allows all associates to thrive as their authentic selves. Prioritizes psychological safety, creating an environment that encourages and leverages diverse opinions and perspectives to drive greater innovation, higher quality decision making, and better business outcomes.
COLLABORATIVE CULTURE SHAPER WITH BUSINESS-FIRST MINDSET: Demonstrates strong self-awareness and emotional intelligence with others, history of seeking feedback on continuous growth and personal development. An empowering, motivational, team-oriented leader, who drives collaboration within the organization. Must be able to unite cross-functional leaders, championing a cohesive business plan and bringing focus to shared key priorities. Engenders a “customer first” culture and mindset. Works professionally with others in the sites, across the region, and across the enterprise toward shared goals. Uses tact, responds calmly under pressure, and treats others with respect and consideration.
PLAYER-COACH STYLE; STRONG SENSE OF URGENCY AND RESULTS ORIENTATION: Thrives in nimble environments despite ambiguity and uncertainty; has a strong work ethic and rolls up his/her sleeves to help drive results and empowers others to succeed. Demonstrates and encourages a culture of accountability. Innate competitive spirit; passionate about the success of the company and its associates. Reads situations quickly and demonstrates a sharp focus on results. A doer, who looks for possibilities and potential, and acts with underlying urgency.
FLEXIBILITY AND ADAPTABILITY / LEADS CHANGE: Adapts to changes in the work environment and keeps current with new work technology and learning. Actively supports needed changes in strategy, technologies, business innovations, organization structure, and people – and positively influences impacted associates regarding the changes.
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