Job Role: Senior Business Analyst
Location: Boca Raton, FL (Fully Onsite), minimum travel is required
Responsibilities:
- Work with technology teams, business teams, vendors, and subject matter experts to perform daily activities and serve as a conduit between them through triage, research, requirements, testing, and support.
- Serve as a business advisor to support the Product Owner and organize the Product Backlog based on the prioritization provided by the Product Owner.
- Be accountable for managing and delivering support requests, enhancements, and projects for assigned Business Unit / Products. This includes the planning, troubleshooting, facilitation of problem solving, and conveying a variety of requests, incidents, and problems independently within multiple areas.
- Building User Stories according to the requirements and making sure that they meet the acceptance criteria.
- Partner with external and internal customers and vendors to analyze business needs and work with teams on solutions.
- Elicit, understand, interpret, and represent functional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels and performance.
- Plan and facilitate requirement gathering workshops using a variety of techniques such as Joint Application Design (JAD) sessions, interviewing, brainstorming, job shadowing, user stories.
- Creating and facilitating testing strategy, test plans and test scripts.
- Analyze, categorize, document, and validate requirements to the appropriate level of granularity so that technical teams can translate to system design.
- Work with quality assurance and business teams in defining the QA (Quality Assurance) strategy, test plans and use cases for QA activities.
- Anticipate and understand the impact of changes in business objectives and its effect on project scope and the downstream impact.
Must have:
- Bachelor's degree in IT or related
- At least 5 years of work experience as a business analyst with working knowledge of multiple areas of Business Analysis (concepts, principles, and practices).
- Flexibility to participate in a rotating on-call schedule providing support after hours (including nights), weekends and holidays.
- Understanding of software development lifecycle and models/methodologies.
- Prior experience in an Agile environment is required.
- Analytical, problem-solving, and decision-making skills, leveraging both logic and creativity to interpret complex concepts and information.
- Ability to adjust approach to meet all types of customer communication styles, preferences, and management levels.
- Proficiency in translating technical verbiage and complex processes into business-friendly terms.
- Must have clear interpersonal, written, and verbal communication skills.
- Demonstrate ability to quickly build relationships within and between individuals and cross- functional teams and respond to customers in a compassionate manner.
- Be a self-starter, highly flexible and adaptable.
- Must be Highly organized with good time management and follow-up skills.
- Strong Facilitation and meeting management skills.
- Must have willingness to learn and proactively accept and manage change to accomplish positive outcomes.
- Must be local or relocate to client location before start date on own cost.
Good to have:
- Knowledge of SQL.
- Experience on projects involving data analysis, data mapping, data integration and/or data warehousing.
- Knowledge of data profiling, cleansing and data conversion processes, techniques and/or tools.
- Understanding of data management principles, data modelling concepts and techniques.
- CBAP (Certified Business Analysis Professional) and/or CDMP or CBIP certification(s).
