Computer Technology Trainer (R24-59)
The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Computer Technology Trainer position in PDP’s Department of Computer Training Services located in Albany, NY.
DESCRIPTION OF DUTIES:
Under the direction of the manager or designee, support the deployment and use of New York State (NYS) proprietary and/or off-the-shelf computer applications by delivering instructor-led classroom-based and virtual classroom technology training. Job responsibilities include, but are not limited to:
- Deliver classroom, online/distance learning, one-on-one training, and technical assistance/training support.
- Assist with the development and review of training and training materials, as needed.
- Provide research, assessment, quality assurance, and testing related to the use of various training methodologies (including instructor-led and self-paced distance learning) as well as related tools for delivering such training.
- Prepare computer labs and materials (trainer manuals, handouts, rosters) as required for training sessions.
- Keep current in job-related knowledge
MINIMUM QUALIFICATIONS:
- Bachelor’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting institution.
- A minimum of three years’ experience in technology-related training or training support experience.
- Solid working knowledge of Microsoft Office applications.
- Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure.
- Ability to learn new software applications in a timely fashion.
- Demonstrated proficiency with oral and written communication.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
- Travel throughout NYS (including to areas that may not be served by public transportation) may be required to deliver training.
- Ability to lift and transport computer equipment (laptops, PCs, monitors, etc.) up to 40 pounds.
PREFERRED QUALIFICATIONS:
- Knowledge of and experience using distance learning methods.
- Experience with Webex, Adobe Acrobat, Adobe Captivate, or Adobe Photoshop.
- Experience working with state or local government agencies, especially in the area of social services.
- Background in instructional design and/or adult education.
SPECIAL NOTES: Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany. Salary is expected to be between $60,000 and $64,500 (annual). To apply, go to http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=183809. Persons interested in the above position should submit a resume, three work-related references, along with a cover letter. Those selected for a final interview will be expected to complete a training assignment. Review of applications will begin immediately and continue until the position is filled.
This position is not eligible for visa sponsorship.
Applicants may also visit our website at www.pdp.albany.edu for more information. The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. Please see the RF Benefits Flyer for more information.
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/asr.htm As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.
