Detailed Job Description:
Client: Education
Job Title: Telecommunications Specialist/Customer Service Representative
Location: Stanford, CA, USA - Onsite Role
Duration: 3 Months (Extension/Conversion will be based on performance)
Pay Range: $22./hr. - $24/hr without any benefits.
Responsibilities:
- The duties listed under the Duties/Responsibilities section are designed to provide a representative sampling of key tasks and/or responsibilities associated with the job.
- They are not intended to be a complete list of all the duties performed by employees in the classification.
- Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls.
- Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems.
- Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy.
- Dispatch medical emergency teams for the Medical Center in response to medical alert notifications (e.g., cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies).
