Responsibilities:

Maintain the integrity and security of client video conferencing systems through effective oversight of software and hardware installations, updates, and configurations.
Ensure optimal performance and reliability of video conferencing services to meet organizational needs.
Ensure smooth execution of software deployments in compliance with licensing agreements.
Manage distribution of software licenses, track usage, and ensure legal compliance organization-wide.
Provide specialized technical assistance and support to high-level executives, ensuring their technological needs are met efficiently and with utmost confidentiality.
Facilitate seamless communication with external parties and Client SMEs by setting up secure and stable connections for video conferencing services.
Support FOs by providing remote technical support to address any technical challenges or field missions (as needed) for project deployments.
Establish and maintain high-security video conferencing systems and implement robust security measures.

Skills and Minimum Qualifications:

Bachelor’s degree in information technology or related field or equivalent experience.
Minimum of 5 years of relevant professional experience in VC (e.g., MS TEAMS, ZOOM, WEBEX).
Proficient in VC deployment, configuration, and setup (ZOOM, NEAT, and POLYCOM).
Experience with Python or other scripting languages and automation of VC services.
Advanced troubleshooting knowledge.
Excellent written and verbal communication skills in English are required.
Preferably with ITIL certification.
Amenable to work in Ortigas.
Regular Dayshift, M-F.

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NTT Philippines Digital Business Solutions, Inc. jobs