Position: Front Office Coordinator (FOC)

Location: Texarkana, AR

Hours: M-F, 8-5 (Full time)

Pay: $16.00/hour

Benefits: Company offers full benefits (medical, dental and vision) PTO/Vacation available after 1 year, Retirement options available also

Position Summary: The Front Office Coordinator will be responsible for managing front desk operations, customer service, and administrative tasks. This individual will create a welcoming environment, handle communications efficiently, and provide essential support to various departments within the organization.

Key Responsibilities:

Front Desk Management: Greet visitors and clients, handle incoming calls, and respond to emails promptly and professionally.
Customer Support: Assist clients with inquiries related to orders, production timelines, and product information.
Office Organization: Manage office supplies, maintain a clean and organized front office, and oversee mail distribution.
Administrative Assistance: Provide support to management and other departments with clerical tasks such as filing, data entry, and scheduling.
Vendor Communication: Coordinate with suppliers for deliveries and office-related needs as needed.
Calendar Management: Schedule meetings and appointments for internal teams if needed.
Problem Solving: Resolve minor customer complaints or escalate them to the appropriate team members.
Data Management: Maintain customer information and office records with high accuracy and confidentiality.

Qualifications:

Education: High school diploma or equivalent
Experience: 1-2 years of experience in front office, administrative roles, or customer service.
Skills:
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and manage time efficiently
Personality: Friendly, professional, and able to handle a fast-paced environment with ease

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Front Office Coordniator