Details
Skills
✅ Core Skills
--Client & Partner Support
--Live Chat, Email, and Phone Communication
--Issue Resolution & Troubleshooting
--CRM Data Entry & Management
--Stakeholder Engagement
--Escalation Handling
--Remote Work Communication
--Documentation & Knowledge Base Updates
--Process Improvement Support
--Training & Onboarding Support
--Community Outreach & Engagement
--Mental Health & Accessibility Advocacy
--Program Coordination
💻 Technical & Software Skills
--Salesforce (Certified)
--HubSpot CRM (Basic Familiarity, LinkedIn Certified)
--Little Green Light (LGL)
--Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint, Teams)
--Google Workspace (Docs, Sheets, Forms, Gmail, Calendar, Drive)
--Zoom
--Slack
--Asana
--Canva
--Jotform
--SurveyMonkey
--DocuSign
--Mentimeter
--Adobe Creative Cloud (basic familiarity)
🧠 Communication & Content Skills
--Public Speaking
--Written Communication
--Community Journalism
--Content Creation
--Proofreading & Editing
--Social Media Management (Facebook, Instagram, LinkedIn, X)
--Storytelling & Outreach Messaging
🎓 Learning & Research Tools
--Blackboard, Moodle, D2L, PeopleSoft
--Research & Data Collection
--Continuous Learning Mindset
--LinkedIn Learning Certifications
About
As a dedicated and empathetic neurodivergent professional, I possess a wealth of experience and a passion for making a positive impact in the community. With over 10 years of client service experience in various industries, including higher education, retail, veterinarian services, and journalism, I am now excited to pivot my career by earning a degree in Social Work from Western Kentucky University, with an expected graduation date in the Spring of 2025.
My goal is to be a role model for utilizing neurodiversity as a strength and make a positive impact by sharing stories and creating change.
I am capable of offering my skills in versatile work environments, including:
⏺ Social media marketing
⏺ Social impact
⏺ Content writing
⏺ Customer service
⏺ Fundraising
⏺ Grant research
⏺ Philanthropy
⏺ Advocacy
🏡 I am looking for remote opportunities in the following industries and focuses:
⏺ Agriculture (Farm and Rural Community Development, Agricultural Policy and Advocacy, Agricultural Extension, Food Justice and Food Security)
⏺ Community development (issues such as access and inclusion, affordable housing, community organizing, and economic development)
⏺ Corporate social responsibility (employee engagement, community engagement, charitable organizations, Workplace diversity, equity, and inclusion, program implementation)
⏺ Education (School-community partnerships, Professional development, capacity building, Policy and advocacy)
⏺ Rural (Mental Health, Youth Development, Environmental Justice, Technology and Innovation)
⏺ Nonprofit organizations (program development, community engagement, advocacy, and policy analysis).
If you would like to network, please reach out to me via email at greenwoodkas@gmail.com (job opportunities), kjgwritings@gmail.com (for freelance writing opportunities) or feel free to DM to open the door for connections!
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