Zachary B.

Details

Skills

Project Management
Strategic Planning
Process Improvement
Business Development
Community Engagement
Product Innovation
Budgeting
Data Analysis
Data Visualization
Database Management
Airtable
Zapier
Tableau
Google Suite
Google Maps

About

Impact-focused leader adept at translating ideas into tangible results. I bring extensive knowledge of entrepreneurship, operations, and workflow improvement, combined with strong analytical and communication abilities. With 10 years in nonprofits and workforce development, I champion positive change and swiftly solve problems across all sectors.

The Enterprise Center, Chattanooga, TN
Networking & Neurodiversity Program Manager, DECEMBER 2024 - AUGUST 2025
Executed 11 Networking & Neurodiversity events, engaging over 500 unique attendees (averaging 50 per event) and consistently featuring 4-6 employer/resource organizations since program creation in 2023.
Spearheaded program expansion via a playbook, detailing successful components for potential scalability.
Created a data center to streamline Networking & Neurodiversity event operations, featuring comprehensive documentation and detailed event-specific tracking tools.

Program Support Specialist, February 2024 - AUGUST 2025
Developed and managed a comprehensive device library management system, complete with documentation, leading to significantly improved tracking of loanable devices.
Managed Tech Goes Home program data, including tracking participants, survey status, and creating essential class materials like attendance sheets and story folders.
Managed survey processes to enhance program evaluation and track response rates.
Mapped past program locations using Google Maps to visualize geographic data.
Performed data cleanup on historical records to standardize them with the current database structure.

Data Manager and Analyst, AUGUST 2022 - FEBRUARY 2024
Streamlined data management and reporting by developing and coordinating the implementation of data processes, procedures, and internal controls.
Developed and managed dashboards (Airtable, Google Sheets) for participant tracking, KPI accuracy, and comprehensive program oversight.
Developed and implemented a process for converting quantitative data into qualitative insights, making it easier for both forms of data to be translated into compelling stories for diverse stakeholders.

The Company Lab (CO.LAB), Chattanooga, TN
Grants and Programs Manager, JUNE 2021 - DECEMBER 2021
Oversaw planning, management, and execution of 32 CO.STARTERS cohorts within a 4 year period, serving over 400 participants.
Developed dashboards and tracked KPI’s for various grants that the organization received.
Continued oversight of the ongoing growth of CO.STARTERS, AARP, and Office Hours Programs.
Onboarded new mentors for the Office Hours program in order to provide more value to clients.

Programs Administrator, DECEMBER 2015 - JUNE 2021
Managed a local pilot program for the national AARP organization. Success in the program led to CO.LAB receiving a $5,000 Micro Grant.
Transitioned the CO.STARTERS program from an average loss of $600 per cohort to an average profit of $350 per cohort; That led to the availability of $5,000 in scholarships in 2019.
Oversaw the Office Hours program by helping participants connect with potential mentors.
Developed and implemented a company-wide system to track KPIs and key metrics in order to better track and evaluate organizational impact.