The Senior Technical Engineer is responsible for providing a high level expertise on assigned product and act as support to the TSC Department, In-House Repair operations and management.

Job Description:

Must commit oneself to continuous learning to become expert to all assigned products & Solutions;
Lead and Participate in technical Projects, ensuring timely and successful completion within the scope:
Provide technical guidance and support to junior engineers, helping them in problem-solving and technical decision-making
Accept service or support calls from internal and external customers;
Conduct High Standard of Product training to the clients;
Conduct Proof Of Concept (POC) to assigned Solutions to prospective clients;
Report directly to the I.T Manager regarding problems and issues affecting the work or responsibilities assigned;
Responsible for providing solution for in-house technical concerns;
Provide I.T Services through Product Implementation to client;
Update the customer on the status of each item brought it for repair on the specified dates;
Testing RMA units;
Coordinate with the Internal RMA Coordinator and/or the suppliers for RMA items and ensure that they are replaced according to the set timetable;
Submit any reports related to technical task;
May Conduct Joint Sales Call/Visit to potential clients;
Maybe Responsible for canvassing the prices of the needed spare parts; and
Other responsibilities that may be assigned by the I.T Manager.

Job Specifications:

Graduate of any Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent;
Must have At least 1 Year experience in the I.T Industry
Good inter-personal and customer relation skills;
Strong written and verbal communication skills;
Strong Business Acumen, focused and results oriented;
Strong Presentation Skills, a winning attitude and strong work ethic;
Excellent Teamwork skills, Creative, pro-active, resourceful, self-motivated and independent; and
Must Uphold CORE values of IMVI (Teamwork, Integrity, Customer Focus and Excellence).

Job Types: Full-time, Permanent

Pay: Php18,000.00 - Php25,000.00 per month

Benefits:

Company Christmas gift
Company events
Life insurance
Opportunities for promotion
Paid training
Pay raise
Promotion to permanent employee

Schedule:

10 hour shift
Day shift
Monday to Friday

Supplemental Pay:

13th month salary

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International Micro Village Inc.

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Senior Technical Engineer