Job Title: Salesforce QA/BSA

Location: Remote

Time Shift: PST hrs.

Job Overview:

This role will have a direct influence on the company by helping drive productivity, efficiency and insights on behalf of our sales organization. You will provide valuable contribution as a bridge between Sales teams and IT delivery. You should be able to utilize your time by testing key features & functionality before they are production ready. This is an exciting opportunity to join a collaborative, inclusive team that manages a growing Salesforce implementation.

What you'll do:

Provide strong analytical, problem solving, and technical skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.
Own functional tasks and deliverables, including: process definition and reengineering, high and detailed-level requirements gathering, functional design, testing, and continuous improvement of business applications.
Collaborate with business stakeholders to gather requirements, deliver solutions with engineers, conduct Quality Assurance Testing (QA), facilitate User Acceptance Testing (UAT), and provide post-production support.
Use and recommend best practices while delivering scalable high-quality solutions.
Perform Salesforce configurations and guide developers on advanced customization.

Experience we're looking for :

3+ years of hands-on work as a SFDC Business Systems Analyst
5+ years of professional work experience
You consider yourself detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills.
You have strong written/verbal communication skills and can translate business requirements and engage directly with business stakeholders.
You have extensive experience analyzing, designing, configuring and supporting Salesforce
implementations.
You are a certified Salesforce Administrator and you have experience with Sales Cloud, Service Cloud, and SFDC Lightning framework.
You can manage and implement advanced configurations such as custom objects, fields, formulas, validation rules, and workflow rules.
You have experience with SFDC data management tools, SOQL queries, Microsoft Excel, JIRA, Visual Diagrams, and Google Suite.

Preferred, but not required:

You have experience with sales processes and tools ideally in the advertising/media/e-commerce industries.

Mumba Technologies, Inc.

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