About the Role

Working from home you will be responsible for:

Receiving a constant volume of incoming calls from patients in emergency situations and seeking health advice
Actively listening to extract vital information
Recording health information using telephony system database
Triaging and making an assessment
Providing advice on treatment next steps in conjunction with clinical pathway database

This role would suit currently experienced Registered Nurses who:

Thrive working independently and in time-critical situations
Have at least 3 years clinical experience as a Registered Nurse in either an acute or primary health setting, consistently undertaking clinical assessments.
Have a home office set up that includes reliable Wi-Fi and phone signal, and the ability to receive uninterrupted calls for the entirety of the shift.
Are available for a Permanent Full Time role with availability of 38 hours per week to cover a combination of am, pm and night shifts as this is a 24/7 operating service.
Willingness to undergo National Criminal History Check and Working with Children Check.

To set you up for success we provide a full week of paid training and have the following available start dates to align with our extensive training program:

23^rd Sep - ability to attend all 5 days from the 23-27 Sep is essential
28^th Oct - ability to attend all 5 days from the 28 Oct – 1 Nov is essential
25^th Nov - ability to attend all 5 days from the 25-29 Nov is essential

On offer is the opportunity to continue to grow your triage and assessment skills within a new setting and within a global organisation that offers career progression.

To learn more about this opportunity and all of Serco’s other job opportunities, apply today and visit

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www.livehire.com - ATS

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