POSITION: Library Assistant - Public Service
REPORTS TO: Collection Management and Access Services Librarian
STATUS: Full-time, Non-Exempt, On-Site Work Environment
RANGE: $42,500
Position Summary:
Under the supervision of the Collection Management & Access Services Librarian, the Library Assistant provides great customer service to both the community and coworkers by stepping in to help where needed. They support a variety of teams, including circulation, reference, technical services, and library technology. This job also includes special projects and errands. Reliability and punctuality are essential to this role.
The ideal candidate is detail-oriented, people-oriented, observant, helpful, diplomatic, professional, and calm.
Duties & Responsibilities:
- Provides friendly and helpful customer service to students, faculty, staff, and visitors.
- Checks in and shelves circulated items.
- Searches for missing items.
- Creates and updates library signage (e.g., journal lists, and call number signs).
- Contributes to ongoing physical space analysis and the shifting of items.
- Monitors and answers the circulation telephone and email.
- Assist patrons with locating and checking materials out.
- Assists patrons with loan renewals.
- Helps answer basic reference and directional questions from library patrons.
- Assists patrons in the use of printers, copiers, scanners and in how to search for items in the library catalog.
- Fulfills reasonable and lawful remote scanning requests (no whole books) of unique items, following Brooklyn Law School Library policies, unless there is already online access to requested journal articles and book chapters.
- Helps patrons submit interlibrary loan requests.
- Maintains and provides circulation and acquisitions statistical data in coordination with the Acquisitions Librarian, the Collection Management Librarian, and the Technology Librarian.
- Ensures that library policies and procedures are followed and assists in upholding library guidelines and regulations.
- Resolve issues diplomatically and refer difficult issues to managers or supervisors for resolution.
- Assist with collection maintenance and tidiness of the facilities
- Proactively look for what needs to be done
- Address patron conduct or safety issues
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records
Other Duties and Responsibilities:
- Stays informed about library services, resources, and developments and participates in training opportunities to enhance skills and knowledge.
- Assists with creating flyers, programs, newsletters, blogs, resources guides.
- Helps organize library events, programs, and workshops, including setting up and cleaning up afterward.
- Special projects as needed.
- Attend monthly staff meeting and other team meetings as requires.
- Keep up with email and other library communications
Qualifications:
- BA/BS degree; OR Completion of a minimum of one (1) year coursework towards BA/BS degree AND at least two (2) years of full-time paraprofessional library experience or three (3) years of increasingly responsible full-time customer public service experience.
- Knowledge of library circulation systems and automation or willingness to complete extensive training within the first 90 days
- Proficiency at data entry.
- Ability to understand and apply best practices based on school library policies and procedures.
- Must be team player, detail oriented, and have strong customer service orientation skills.
- Excellent oral and written communication skills are essential.
- Strong computer skills in MS Outlook and Microsoft Office Suite are essential.
- Experience in higher education or non-profit organizations preferred.
Brooklyn law school has an excellent benefits package that includes sick, personal and vacation paid time off, a generous retirement plan, dependent tuition scholarship Pre-K- undergraduate college and additional summer Friday PTO.
Brooklyn Law School values a diverse and vibrant community and affirmatively encourages applications from candidates of all backgrounds and life experiences.
Compensation details: 0 Yearly Salary
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