The role of the Bakery Manager involves overseeing the day-to-day operations of the retail bakery side of Uncle Mike's Food Emporium, ensuring that it runs efficiently and meets customer expectations. The schedule could range from opening the store to closing it down. No baking is done on site. Here's a breakdown of the responsibilities, qualifications, and skills typically associated with this position. Responsibilities Team Management: - Hire, train, and supervise bakery staff. - Schedule and coordinate work shifts. - Foster a positive and productive work environment. Inventory Management: - Monitor and manage inventory levels finished products to get fulfilled from our production bakery. - Order supplies and ingredients as needed. - Implement systems to minimize waste and control costs. Customer Service: - Ensure excellent customer service by training staff in effective customer interactions. - Address customer inquiries, concerns, and feedback. - Maintain a welcoming and clean bakery environment. Regulatory Compliance: - Ensure compliance with health and safety regulations. - Adhere to food handling and sanitation standards. - Stay informed about industry trends and regulations. Qualifications Education: - A high school diploma is typically required. Experience: - Previous experience in bakery management or a similar role is beneficial. - Knowledge of baking techniques and industry trends. Skills: - Strong leadership and interpersonal skills. - Excellent organizational and time-management abilities. - Customer-focused with strong communication skills. Technical Skills: - Basic knowledge of computer applications for administrative tasks. Personal Attributes Enthusiastic and passionate about baking and customer service. Ability to work in a fast-paced environment. Problem-solving and decision-making skills. Adaptability and flexibility in handling various tasks.
