Our client is looking for a Business Analyst with heavy experience in banking deposits operations This is a contract role that must be done hybrid in the Deerfield area. W2 only, No C2C or third parties Role: Operations associate, deposits Deposits Operations Strategy – focused on compliance & operations regarding disputes Identify opportunities to improve dispute operations by analyzing data, listening to customer calls, interviewing staff, and observing workflows Coordinate with stakeholders for agreement changes/revisions Coordinate with legal, compliance, business risk teams for agreement changes/revisions – ensuring changes are reflected within agreement disclosures and terms and conditions Manage a few controls – one control needs to be operated twice a week Looking for: Disputes experience Project management experience Experience working with multiple stakeholders Familiarity with Excel Knowledge of banking regulations or some form of legal background
