At Sullivans, we bring beautiful products to life by creating meaningful connections and inspiring joy. As a leader in the giftware and home décor industry for over 50 years, we pride ourselves on innovation, creativity, and exceptional service. Our commitment to quality and excellence has made us a trusted name in the industry, and our employees are the heart of everything we do.
We are currently seeking a temporary E-Commerce Coordinator to join our team through May 2025. In this role, you will play a key part in driving our online presence, enhancing customer experience, and contributing to the growth of our e-commerce platform. If you thrive in a fast-paced environment, have a passion for digital marketing, and are eager to make an impact, we'd love to hear from yo
The E-Commerce Account Coordinator is responsible for assisting in back-office functions necessary to support sales growth through new and existing e-Commerce partnerships. Duties for this role include daily monitoring of partner orders in our ERP as well as customer portals, answering customer inquiries, exporting data from portals and assisting with item submission process via Excel files and external portal work. This position requires Microsoft Excel proficiency as well as the ability to quickly learn new systems and databases. Additionally, critical thinking, problem solving and high attention to detail are essential to the success of this role. This role is instrumental in maintaining current E-Commerce partnerships as well as assisting in the strategic growth of this department.
Skills & Abilities:
- Organizational skills, particularly time management
- Critical thinking and problem-solving abilities
- Strong attention to detail, proofing work to ensure accuracy
- Clear and professional communication skills, both verbal and written
- Must have the ability to multi-task in a fast paced and deadline driven work environment
- Ability to maintain a positive customer service attitude at all times
Education & Experience:
- College or associate's degree preferred. High school diploma/GED required
- Proficiency in Microsoft Office, Outlook and Internet including the following knowledge:
- Microsoft Excel: Editing and creating spreadsheets and ensuring the highest level of accuracy. Proficiency in utilizing filters, v-lookups and other key formulas in order to generate efficiencies
- Microsoft Outlook: General understanding of email function, adding attachments and managing Outlook calendar
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