Who You Are You are a senior level professional with a strong understanding of contract management in an urban environment and a background in building construction and maintenance contracts. With substantial experience in public engagement, dispute resolution, and senior-level contract administration, you have a proven track record in leadership, motivating teams, and delivering customer-centered service. Your expertise is backed by relevant qualifications or experience in building studies. What the Job Involves As a Repairs Contract Manager, you are responsible for the strategic and operational management of repairs contracts across a portfolio serving up to 30,000 properties. Your role involves: leading contract management, enhancing service delivery, ensuring compliance with health and safety regulations, and delivering value for money. You will develop and implement business plans, manage financial controls for contracts worth £150m, and contribute to policy and strategy development. You will manage and audit the performance of repair services, engage with stakeholders, and lead innovation and improvement initiatives. Skills Strategic leadership and innovation Team management and development Effective communication in various formats Robust performance management Customer-focused service delivery Strong organizational and workload prioritization Contract administration expertise Financial and statistical analysis abilities Proficiency in IT and reporting tools Problem-solving and decision-making
