Calgary Co-op Home Health Care is seeking an enthusiastic , Ostomy Associate to join our team . You will be working in a professional and community oriented organization. As an ideal candidate you will:
Have medical knowledge Understand medical conditions Have retail or related experience Be able to communicate well with others Have excellent written and verbal skills
The Ostomy Associate is responsible in maintaining customer service standards through a safe and efficient operation, while upholding confidentiality of sensitive matter and adhering to Company policies, procedures and standards.
RESPONSIBILITIES:
Provide excellent customer service while upholding confidentiality of sensitive information. Maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints. Effectively works in a diverse team environment in a proficient and friendly manner. Assist the supervisor to ensure the ostomy department is operating in accordance with company policies, procedures, programs, merchandising standards and overall expectations. Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the ostomy department. Assist in maintaining a strong, efficient and productive working relationship with approved professionals, business organizations and internal/external company representatives. Accurately and efficiently handle the sale of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document. Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry. Responsible for Occupational Health and Safety (OH&S) including participate in OH&S activities, knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.
Minimum Qualifications
Grade 12 education. Previous customer service experience.
Desirable Qualifications
Medical related education or background. Basic computer skills.
Calgary Co-op Home Health Care offers excellent opportunities for increasing levels of responsibility, competitive salaries and benefits package, personal and professional growth, as well as a full range of training and development programs to enhance career development. If you meet the above qualifications, and are interested in this exciting career opportunity with Calgary Co-op Home Health Care, please apply in confidence.
We thank all applicants for their interest; however only those applicants considered for an interview will be contacted.