Your future starts here
Reporting to the Senior Program Manager, the Program Manager is responsible for undertaking the management, planning, and implementation of specific programs/portfolio within NavieGo, the Patient Programs company of BioScript Solutions. The Program Manager role has a strong combination of project management, performance analytics, client management, case management and people skills. Individuals who would succeed in this role are positive, driven and committed to building best-in-class and innovative support programs.
How you will make an impact
Ensuring the program is designed and implemented as per sponsor’s strategic direction; Ensuring all program sponsor’s needs are being met; Responsible for the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc. Ensuring that any stakeholder escalations are managed appropriately and to the sponsor’s satisfaction; Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer); The design, evolution and delivery of all program reporting; Ongoing evaluation of program strengths, weaknesses and potential areas for improvement; In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting; Participate/lead in respective client meetings and day to day client communications; Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process; Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance; Provide support, guidance, and leadership to the team, Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities; and Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.
What you’ll bring to our team
A minimum of 3-5 years of experience in healthcare/pharmaceutical related field; A Bachelor’s degree program and/or an equivalent combination of experience and education is required; Program management skills with proven ability to manage multiple priorities; Proven customer relationship and/or account management skills with direct client interaction; Proficiency with Microsoft Office and competent reporting and trending data; Strong financial acumen and hands on budget management experience; General knowledge of reimbursement, patient support programs, database elements and functionality; Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation; and Possessing an in depth knowledge of public / private and federal funding mechanisms.
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Job Status: Full-Time, Permanent
Job Location: Oakville, ON / Moncton, NB
Application Deadline: October 3, 2024