As a Varsity Amusement Manager you'll be a bowling and arcade champion!
Responsibilities:
Amazing Customer Service -
- Prepare to wow our guests with your infectious smile, charisma, and lightning-fast service. We want their jaws to drop as they experience unparalleled customer service in our Arcade, Bowling lanes and Redemption.
Bowling and Arcade Champion! -
- Bring strong previous experience in managing a team in a bowling or arcade environment.
- Use your previous experience of ordering products for the redemption shop, claw machines and skill testers to keep our stock fresh and exciting.
- Be highly organised with the stock management of the claw machines, coin pushers and skill testers.
- Have a keen eye for detail when completing monthly stocktake of all products within the redemption store, claw machines, skill testers and storerooms.
- Manage loss-prevention within the redemption store.
- Produce weekly revenue reports on arcade and bowling lane performance.
- Produce monthly reports on game performance, redemption stocktake and variance.
- Be confident in managing the team in maintaining the redemption store, bowling and arcade areas:
- Ensure that the redemption store is well stocked.
- The arcade and bowling areas are clean and tidy.
- Ensure items are labelled with the correct ticket redemption prices.
- Have excellent customer service and communication skills.
- Strong knowledge of the game card pricing structure and cost of bowling.
- Be able to advise our customers on the cost of the various games, how long a bowling game takes and the maximum number of guests to a lane.
- Be an expert at using the bowling booking system.
- Be a bowling lane whizz – perform quick fixes for all bowling equipment and lane breakdowns to minimise down-time.
- Efficient time management of the bowling lanes.
- Understand the difference between duckpin bowling and full lane bowling and be able to explain this to our customers.
- Understand the difference between interactive games and redemption games.
A Team Player -
- Thrive in a fast-paced environment and be able to handle multiple tasks efficiently.
- Maximise your wage budgets with excellent roster management of the arcade and bowling team.
- Strong math skills for cash handling and order processing.
- Bring a positive attitude, strong work ethic, and a team-oriented mindset.
- Flexibility to work evenings, weekends, and holidays as required.
- RSA
What are you waiting for? Apply now!
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