NPDL | Melbourne, VIC | Sales/merchandising | Associate | Full-time | Job ID: REF4685Y
Are you a driven, passionate and energetic sales professional?
Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA.
Job Description
Reporting directly to the Australian Country Manager, the Senior Account Manager plays a pivotal role in driving our sales success. You’ll maximize revenue from our existing accounts through strategic relationship management and secure exciting new business opportunities. In this dynamic role, you'll champion the sale of our full range of services—including sea and airfreight, warehousing, trucking, and forwarding divisions.
Here’s some of what you’ll do:
- Develop and execute a comprehensive key account management strategy for approximately 50 accounts, including creating detailed budgets for volume, revenue, and yield for each account.
- Proactively maintain a robust pipeline of new business opportunities while securing spot business to drive growth.
- Monitor and report on budget performance, comparing actuals versus targets, and provide insights on container demand to help the logistics team optimize inventory.
- Design and deliver tailored supply chain solutions, leveraging app technology for track-and-trace capabilities, and integrating our warehousing and trucking services for seamless door-to-door solutions.
- Implement effective customer relationship strategies, including regular call cycles and other communication initiatives to enhance engagement.
- Negotiate and close sales deals at optimal pricing and yield, adhering to company guidelines.
- Collaborate closely with the international sales team to coordinate proactive and responsive sales actions.
- Maintain excellence in written communication, including precise and professional quotations, sales leads, and reports.
- Lead the identification, negotiation, management, and execution of special events, trade shows, and retail functions.
- Consistently represent the brand with integrity, ensuring positive client relationships and open doors for future business.
- Perform other duties as required to support the team and business objectives.
This role is perfect for someone eager to hit the ground running and thrives on hunting for new business. You have a keen eye for opportunities and excel at quickly building strong client relationships. You'll dive deep into understanding each new account, fully integrating and converting them into core business.
Qualifications
Here’s what you’ll bring to the table:
- At least 5 years of experience in a similar role within the freight forwarding, logistics, or shipping industry, with an established book of business.
- Strong analytical skills, capable of presenting data and insights to senior leaders.
- Proficient in project management, especially for handling special cargo projects.
- Experience with CargoWise is preferred but not mandatory.
Ideally, you will have had previous experience in a B2B sales/business development role where you have delivered exceptional solutions for your customers. Your confident and organised approach, excellent communication and listening skills, and ability to think strategically will ensure your success in this role.
You will have the right to live and work in Australia at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.
Additional Information
Our NPDL Contribution:
- Competitive benefits package (salary plus bonus)
- Opportunity for development and internal mobility
- Company focused on wellness and health
If you are self-motivated, outcome-focused and have no issues knocking down doors, then this is the role for you. Apply now!
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