Shift Supervisor-Burger Urge Forster:
Burger Urge (BU) has been making delicious and juicy burgers for 16 years! We believe in making burgers the way they should be, using premium local ingredients for our delicious, classic, and on-trend recipes.
Burger Urge is a fast-growing and dynamic restaurant chain with a passion for burgers. We are looking for an experienced and hands-on Supervisor who is committed to delivering exceptional customer service and driving a positive workplace culture.
As a Shift Supervisor, you will be responsible for:
- Ensuring that the restaurant runs smoothly and efficiently on a daily basis.
- Supervising a team of staff members to provide exceptional service to our customers.
- Overseeing the preparation and serving of food and beverages.
- Managing inventory and supplies.
- Handling customer complaints and concerns.
Supervisor Role Responsibilities:
- Manage day-to-day operations of the restaurant.
- Hire, train, and supervise staff members.
- Create and maintain employee schedules.
- Ensure that all food and beverages are prepared and served in a timely and efficient manner.
- Monitor inventory levels and order supplies as needed.
- Ensure that the restaurant is clean and presentable at all times.
- Handle customer complaints and concerns in a professional and timely manner.
- Assist with marketing and promotional activities.
- Maintain high levels of customer satisfaction and loyalty.
Burger Urge Perks:
- Generous employee discount on all menu items and merchandise.
- Growing company with expanding roles and promotion pathways.
- Strong market position within the industry with ongoing job security assured.
Supervisor Requirements:
- Experience in a supervisory role in the restaurant or hospitality industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings and weekends.
- Excellent customer service skills.
Mandatory Requirements:
- Food Safety Certificate.
- Valid working rights, including passport and visa documentation for international candidates.
- Obtain an RSA Certificate within 30 days of starting your employment.
If you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role.
We cannot wait to get you onboard!
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