Description
Pay: $14 - $17 per hour + gratuity, and mileage reimbursement as necessary
Reports To: General Manager
Objective:
Act as the face of Smokey Bones within the community to build relationships with prospective clients/guests, engage with the community, and help drive sales. The role is two pronged, executing responsibilities with catering and local store marketing support. Organize, deliver, set-up and serve Smokey Bones catering for clients as needed. Conduct lead generation activities including tele-sales, canvassing, local store marketing activities, attending community events, etc. Conduct community activity including events, give back nights, relationship building, and more.
Operational Execution:
- Support Catering Sales Manager and restaurant managers with operational and executional needs.
- Organize and plan daily catering orders.
- Pack food for Catering orders. Support managers and team members to ensure food is prepared and packaged timely and correctly.
- Transport & set up Catering orders for clients as needed.
- Ensure drivers are routed for Catering delivery orders properly.
- Effectively deploy 3rd party delivery services such as Door Dash to staff Catering deliveries as needed.
- Support large and full-service catering orders as needed.
Community and Marketing:
- Organize, set up, and attend appropriate community events to increase awareness of Smokey Bones in the area.
- Visit local businesses to build relationships, educate on Smokey Bones brand and promotions that may apply to their business.
- Build mutually beneficial local partnership programs that drive sales.
- Set up give back nights with local nonprofits, schools, etc. using internal platforms and processes.
- Proactively seek out additional opportunities that build sales and align with our core values.
- Work with Restaurant Support Center and use provided tools/platforms as needed for local emails, local social media posts, additional print material needed, etc.
Essential Behaviors:
- Proactive self-starter who is comfortable with and capable of running projects.
- Utilizes tools and resources to effectively execute all components of job.
- Communicates regularly with field partners, Managers and Director of Operations regarding staffing considerations, LSM events, preparation for large orders, and any other items they should be made aware of.
- Takes direction and works independently.
- Ability to work overtime as necessary by the GM or DO.
- Performs other duties as required and assigned.
Transportation Requirements:
The position requires that the team member have and maintain a vehicle in good working order, possess a current valid state-issued driver’s license, and have a comprehensive vehicle insurance policy. Proof of insurance and license required. Mileage reimbursement will be provided.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle or feel objects and tools; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must regularly lift bags and boxes of food that may weigh up to 50 pounds.
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