As the Head of Design at Telstra Health, your role is instrumental in realising the company's vision of delivering connected and improved digital health experiences. By leading the product design function, you play a pivotal role in ensuring that the User Experience and User Interface Design capability within Telstra Health remains competitive, relevant, and also shaping the user experience and interface of Telstra Health's technology solutions, ensuring they meet the highest standards of usability, accessibility, and innovation.
Telstra Health
At Telstra Health, we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.
Join us in digitising healthcare!
What’s the opportunity?
As the Head of Design at Telstra Health, your role is instrumental in realising the company's vision of delivering connected and improved digital health experiences. By leading the product design function, you play a pivotal role in ensuring that the User Experience and User Interface Design capability within Telstra Health remains competitive, relevant, and also shaping the user experience and interface of Telstra Health's technology solutions, ensuring they meet the highest standards of usability, accessibility, and innovation.
Key responsibilities:
- Develop and embed a set of design principles in collaboration with key stakeholders to which all Telstra Health products and services will be required to adhere as part of market readiness.
- Lead the product design team to deliver intuitive and user-centric digital health solutions that align with Telstra Health’s mission and strategic objectives across the whole of business.
- Develop and execute UX strategies, leveraging customer feedback, that enhance the overall usability and accessibility of Telstra Health’s products.
- Oversee the creation of visually compelling and functional UI that seamlessly integrate with Telstra Health’s software platforms and services.
- Drive design innovation by staying abreast of emerging trends, technologies, and best practices in product design and user experience.
- Cross-functional collaboration with stakeholders and teams to ensure alignment between product design initiatives and business goals and requirements.
- Establish design standards, guidelines, and best practices to maintain consistency and quality across all product design deliverables.
- Set standards for user research, usability testing, and design validation activities to gather insights and iterate on product designs.
- Manage financial performance to ensure alignment with strategic objectives.
- Lead and mentor a team to foster a collaborative and innovative environment, promoting continuous improvement and effective communication.
Skills and experience:
- Demonstrable experience in managing a design team of UX and UI professionals.
- Excellent people leadership skills and skills in growing capabilities within organisations.
- Experience in guiding practice development including setting up of Centre of Excellence or guilds.
- Experience in working within a matrix organisation structure.
- Broad experience in relation to delivery of SaaS-based software.
- Experience in clinical settings is desirable.
- A Bachelor’s Degree in a relevant field such as arts, human-centred design, information technology, business, human-computer interactions or a related discipline.
What are some of the benefits of the business?
- We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
- Join us if you find change, a fast-paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
And it doesn’t stop there…
- A free Telstra mobile and plan for eligible employees.
- 30% discount on various Telstra products and services.
- 16 weeks paid gender-equal parental leave, culture, family and domestic violence leave, as well as the option to purchase additional leave.
- Career break and study assistance.
- Ongoing development through various learning programs, access to O’Reilly and LinkedIn Learning and much more.
- Free 24/7 professional and confidential support for you and your family.
- Employee rewards program that includes discounts on shopping, electronics, gym memberships, movie tickets, health insurance and more.
We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today.
We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.
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