Hiring!! Senior Analyst - Client Servicing & Onboarding for one of our esteemed Investment Banking Clients in Bengaluru.
Desired Candidate Profile:
- 3-5 years of experience in the Investment Banking industry.
- Background in processes such as Middle Office, Front Office, Trade Support, Trade Settlements, Para Legal, Mortgage, Lending, Credit Appraisals, Analytics & Research, or other critical/mid-critical functions.
- Proven experience in client-facing roles within institutional banking or handling institutional customers.
- Experience in client servicing, portfolio management, product management/implementations, or operations sales.
- Mandatory: The candidate should be comfortable working in US Shifts
Role Summary:
- Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
- Exhibit ownership of on-boarding experience and client satisfaction
- Ownership of internal communication and status updates
- Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
- Demonstrate creative problem solving and solid judgment/decision making
- Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
- Diligent awareness of risks in our processes in a timely manner
- Ownership, escalation and resolution of risk issues when they occur in a timely manner
- Manage activities with internal clients and business partners
- Recording observations & escalate wherever necessary
- Identifying items which needs Remediation & Amendments.
- Identifying gaps/exceptions and recommending possible solutions.
- Reporting/MIS