We are hiring for Process Executive - Insurance Claims for Pune Location.
Location: Pune
Qualification: Graduate
Shift: 24/7 (Rotational Shifts)
Experience: Min 1 Year
Notice Period - Immediate to 30 days only
Job Description
Roles & Responsibilities:
. Executes client transactions (Claims Management/Agreement management/Insurance Support) i.e. attends to the transactions, verifies basic information, and closes customer query/issue as per the defined SOP/parameters prescribed.
. Execute day to day operational tasks
. Ensure that quality standards are met
. Customer query handling
. Follow up to ensure that appropriate actions were taken on customers' requests
. Must exhibit responsibility
. Additional responsibilities as defined by SME, TL or Manager
Technical Skills:
. Good knowledge of MS-Excel
. Excellent communication skills both verbal and written
. Knowledge & performance management
. Customer orientation
. Must be a team player and fast learner
Additional Information:
• Candidate needs to have 15 years of full-time education
• Proficient with basic computer knowledge
• Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)
• Excellent verbal, written communication, interpretation and active listening skills
• Ability to quickly and efficiently assimilate process knowledge
• Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry
• Should be comfortable working from office
If interested, please share your updated resume along with below details to
Full Name:
Contact number:
Email ID:
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Re-location to Pune(if-any):
Thanks & Regards,
Talent Acquisition
Infosys BPM