MIRACLE MILE SHOPS
BUSINESS DEVELOPMENT - ALTERNATIVE REVENUE
JOB DESCRIPTION
TITLE: Business Development – Alternative Revenue
REPORTS TO: Associate General Manager
JOB DESCRIPTION:
- Manage the day-to-day operations of the Specialty Leasing Program
(Common Area, In-line, Wall Units)
- Promote and sell Media opportunities for the Center. Build relationships, cold call and network in and out of the market.
- Prospect and screen for new merchants locally and in competitive markets.
- Prepare and manage program income and expense budgets.
- Maintain occupancy at budgeted levels.
- Develop Annual RMU Specialty Leasing Plan
- Assist the Director of Leasing when tasked.
- Identify concepts for the program that complement the in-line retail program.
- Establish and maintain effective relationships with new/existing merchants and local peer group.
RESPONSIBILITIES:
- Develop, implement and manage the Specialty Leasing Plan and budget.
- Identify new Specialty Leasing opportunities and solicit prospects locally and in competitive markets.
- Respond to request for information regarding the specialty leasing program from potential tenants including phone calls, walk-ins and website inquiries.Guide and manage tenants through the application process.
- Identify start-up entrepreneurs and incubate them into the Specialty Leasing program.
- Conduct local outreach to identify prospects and to incorporate local characteristics.
- Participate in specialty leasing site visits with prospective tenants as requested and provide Center information.
- Negotiate terms and issue proposals for Specialty Leasing deals that are consistent with or an improvement to the budget. Present all deals for approval to the Associate General Manager.
- Facilitate license agreement administration for approved merchants (creating, distribution, tracking approvals and obtaining signatures).Administer merchant on-boarding paperwork.
- Ensure accounting has all executed paperwork and payments to setup tenant in the system for opening.
- Prepare merchants for openings and closings.
- Manage the Specialty Leasing program to ensure that all operational standards and guidelines are met.
- Ensure that the Specialty Leasing program operates at a high level.
- Responsible for visual standards of the program
- Ensure merchants maintain the highest standards including merchandising and financial performance.
- Ensure that all visual merchandising of the program is always at the highest level.
- Monitor Specialty Leasing merchants to track and enhance their performance or eliminate problems.
- Use best judgement to resolve customer complaints with merchants and communicate any issues with Associate General Manager.
- Monitor the market to stay abreast of new trends.
- Support the development of Specialty Leasing initiatives.
- Coordinate openings/closing with appropriate departments, merchants and visual merchandisers.
- Coordinate RMU maintenance and repair work. Inventory replacement parts and back st
- Manage inventory of RMU’s and any replacement parts, stools, cushions, light fixtures to maintain full operation.
- Communicate Specialty Leasing activity with all departments and coordinate tasks as needed.
- Prepare monthly specialty leasing updates and reports.
- Manage Specialty Leasing income/expense forecast.
- Assist accounting with collection of monthly sales reports and rent payments.
- Participate in the Manager on Duty Program.
- Manage storage inventory and leases.
SPECIAL SKILLS:
- Strong organizational and time management skills.
- Proven Specialty Leasing skills.
- Strong communication skills.
- Attention to detail and ability to manage multiple priorities.
- Knowledge of Microsoft Office computer software.
EDUCATION and EXPERIENCE REQUIRED:
- Associate’s degree required, Bachelor’s degree preferred.
- Three years of experience in the shopping center industry with specialty leasing/leasing experience.
- Media/OOH experience required.