Student Engagement and Marketing Manager
Full-time
Employment Type: Permanent - 52 Weeks
Contract Type: Full Time
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Student Engagement and Marketing Manager we’re looking for?
If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!
- Development of a tailored marketing plan, meeting the needs of the student base/student groups of the College/School, which will include the planning and execution of:
- A plan to drive participation and growth of the key categories, including programme of activities, food experiences, and education pieces, liaising with students, parents, and teachers to gain insights
- Delivery of food concepts/pop-ups/education liaison (Centrally developed alongside local and school initiatives and 3rd party supplier events and street pop-ups) to maximize participation and satisfaction
- Activity to maximize opportunity of events & key dates, College/School events including Open days, Applicant days, and graduations
- Develop and implement a communication and engagement strategy to support the marketing plan to inform, promote, communicate, and continuously engage with the student and staff population, which will include the planning and delivery of:
- Social media and digital communication
- Feedback mechanics, forums, and focus groups
- Core menu and hospitality launch events
- Student and staff satisfaction surveys
- Student Ambassadors & society relationship development, including international students and internships
- Monthly reporting to client on Marketing initiatives within the period
- Develop and adopt measurement models to benchmark and monitor the success of all activity in the marketing plan, looking at specific KPIs around sales, average transaction value, participation satisfaction, and follow-up feedback, measure ROI from the engagement activities and report results on a quarterly basis to client and Catering Director
- Experience in Marketing and pupil engagement and enrichment - Essential
- Ideally have experience working within Education catering
- Have a progressive career to date
- Be up to date with current food trends
- Have a real passion for food and customer service
- Have good Health & Safety knowledge
- Exceptional time management and organizational skills
- Exceptional physical stamina and strength
- Ability to work as part of a team
- Thoroughness and attention to detail
We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children of all ages, meeting the bespoke requirements of our clients.
“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”
This appointment is offered on the return of satisfactory professional references.
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