We’re looking for a proactive and detail-oriented eCommerce Lead to manage the trading, optimization and marketing of SunGod’s website. You will own the performance of key site metrics (e.g. Conversion Rate, Bounce Rate, AOV), curate our digital product collections, and share data insights with the wider team to inform strategic decision-making. At the same time, you will be a creative digital marketer with a customer-led approach, and an ability totranslate marketing campaigns into powerful on-site storytelling.
This role requires a highly data-driven individual with a strong background in eCommerce and digital marketing, exceptional analytical skills, and a keen eye for continuous improvement to drive SunGod’s brand and performance success online.
At a glance:
Full-time, with hybrid working
Mid (minimum 3 years experience)
Experienced-based salary between £34,000-£39,000
London (minimum 3 office days/week)
Five stars on Glassdoor
Generous 30 days holiday allowance plus bank holidays
Leading benefits package & competitive salary
Work for a Certified B Corporation
Opportunity to get in at the ground floor of a purpose-driven , fast-paced, fast-growth company in the outdoor industry; lots of scope for your growth!
What is the job role?
The eCommerce Lead will manage the day-to-day trading and content of SunGod’s website. They will sit within the Marketing Team, while working closely with our developers, designers and SEO agencyto ensure our website meets ambitious goals for both brand and performance.
Key Responsibilities:
Own the performance and reporting of key site metrics (including Conversion Rate, Bounce Rate, AOV and New & Returning Traffic), and use this data to make impactful site updates
Lead the day-to-day management of the site, including content updates, UX enhancements, promotions and merchandising to optimise brand and performance
Translate marketing campaigns into impactful on-site landing pages, using our CMS Dato
Compile comprehensive trading reports, identifying trends and opportunities on a weekly basis and sharing these with the wider team
Maintain a data-driven, growth-led mindset, and utilise analytics to guide the wider team's strategic decision-making, helping us to achieve growth targets
Own and optimize our product feed, and work with Marketing and Operations to ensure all products are displayed correctly at all times
Collaborate with our developers and designers to shape key UX improvements, e.g. upsells, cross-sells,checkout flows
Implement technical and content strategies to enhance SunGod’s SEO performance, with agency support
Have your finger on the pulse of eCommerce trends, and recommend action plans based on trends and analysis to drive continuous improvement
Work with the broader Digital Marketing team to build, execute and optimise marketing tactics to drive incremental traffic to site, whilst enhancing our global brand presence
Understand SunGod’s triple bottom line of people, planet and profit, and incorporate this into your job role every day.
Who are we looking for?
The right candidate will have a highly analytical mindset and be very comfortable managing, manipulating and presenting data, while also having a creative eye that is able to turn marketing campaigns into webpages that tell engaging brand and product stories.
You will be a proactive self-starter, who is comfortable working independently and in a teamto identify areas for improvement onsite, and propose and implement solutions. You will also have very strong communication skills, and seamlessly collaboratewith Marketing and Technical teams to drive projects to completion.
The ideal person has the following skills, experiences and competencies:
A minimum of 3 years relevant experience in an eCommerce environment
Proven experience managing eCommerce (e.g. Shopify) and CMS (e.g. Dato) systems
Strong proficiency with web analytics tools (e.g. Google Analytics, Hotjar, Amplitude)
Experience creating and presenting eCommerce performance reports
A customer-first focus, placing the customer at the heart of every eCommerce decision
Excellent verbal and writtencommunication skills, and the ability to collaborate effectively in a cross-functional team
A highly proactive mindset, and an eye for spotting areas for improvement and developing strategies to enhance them
A genuine interest in sports and the outdoors
What to expect from this application…
This application will ask a few questions about you and your experience.
You will be required to upload a CV at this stage, so it is ready for a future stage.
Based on your application, you may then be invited to complete a skills-based task followed by a panel interview virtually, and a final interview in person.
Blind Applications
In the first stages of our process, your name and other details will be hidden from your CV and application to remove potential unconscious bias in our hiring processes, and to ensure we hire the best candidate for the role.
A tip before you start...
Before you begin, we recommend you take a moment to ask yourself these questions: Why me? Why this role? Why SunGod?
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