Responsibilities
Manage the establishment of a global network of Third Party Service Providers (TPSPs) by active supervision in the identification, selection and negotiation processes in the formulation of agreements between Mercator and the TPSPs Manage the relationship with the global network of TPSPs by active supervision in the resolution of conflicts/issues with TPSPs Manage the optimization of existing network of TPSPs by formulating and implementing controls to ensure an effective and efficient cooperation Review legal and administrative work of the Officers and endorse for approval the Service Agreements with TPSPs that meet Mercator's service standards and business policies Liaise with Mercator Contracts Team and/or Legal Division of Citco for the approval of Service Agreements of TPSPs Supervise the provision of accurate and timely information to Mercator Management/Client Servicing Teams and other stakeholders Lead the realignment of Service Agreements/Mutual Agreements with TPSPs in line with the client service agreements and Mercator's financial targets Lead the annual BP performance survey Ensure that the Group's centralized bank of information, through SharePoint or such other System that may be developed by the Group in the future, are accurate, updated and effectively addresses the needs of the Group. Prepare an annual strategic plan that sets out the Group's short, medium and long terms goals and plans Review, supervise and manage the work performance of the Group, monitor the implementation of the Group's annual strategic plan and employ catch up plans to meet the Group's short, medium and long term goals Manage multiple business relations with internal and external stakeholders, coordinate with Mercator Management critical issues or matters and share information with the stakeholders in order to guarantee a satisfactory level of long-term relationships and services. Develop and update technical skills and professional knowledge, monitor internal and external industry developments and share relevant information, to contribute to the desired knowledge level within Mercator by Citco Prepare monthly KPI report and such other Management Report of the Group, as may be required Recognize opportunities for new and existing contracts to contribute to the business development of clients and of Mercator, safeguarding Citco's interests Supervise the ad hoc functions of the team such as Mercator Pricing and Risk Management Closely coordinate with the Mercator Management/Client Servicing Team Leaders/Business Developers/Account Managers on any matters or issues that relate to TPSPs Periodic review of work processes, standards and procedures and apply amendments/revisions to improve the Group's performance Ensure that the Group members follow existing work standards and procedures and properly use internal/external systems Recognize opportunities for Mercator and the Group and create business cases that will redound to the benefit of Mercator/Citco Regular review of the capacity and skills of the members and examine areas for improvement Create a training and development plan to develop and update the technical skills and professional knowledge of the members of the Group Conduct performance appraisal of members Prepare the jurisdiction assignments of the Group and delegate such other works to respective members Ensure that a Business Continuity Plan is in place for the continued operations of the Group in cases of calamities or other emergencies Take on cases escalated by the members of the Group for higher management approval Assist team members in solving any work related issues Ensure that the periodic management and administrative reports are submitted within the deadline Cascade to members the policies and decisions of Management relating to the Group or HR matters
Qualifications You have a degree in Law (preferable) You are fluent in English (written and spoken) You are flexible, proactive and attentive to details team player with excellentmunication skills
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We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco wees and encourages applications from people with disabilities. Amodations are available upon request for candidates taking part in all aspects of the selection. Job ID 300000151695299