Role: ServiceNow Administrator (ITSM/ITOM)
- Position: 1
- Location: CVH, Hyderabad
- Shifts: Yes
Job Description :
The ServiceNow Administrator is responsible for and may lead the administration, development, operation, Training, and maintenance of the ServiceNow platform.
This includes partnering with stakeholders to develop workflows, perform needs assessments, assist in solution development, and influence organizational change.
The ServiceNow Administrator utilizes their knowledge of clinical, business area, and administrative operations to enhance the value provided by ServiceNow.
The ServiceNow Administrator monitors the overall platform health to proactively identify possible areas of concern, establish regular maintenance procedures, and performs regular maintenance tasks to sustain platform performance. This includes working directly with end users to investigate, troubleshoot, and resolve support issues.
The ServiceNow Administrator establishes and utilizes processes to create and maintain documentation to assist end users in understanding platform functionality.
The ServiceNow Administrator creates and maintains standard platform-level reports and dashboards, and assists end users with their personal, team, or department level reporting needs.
The ServiceNow Administrator works closely with the ServiceNow leadership and ServiceNow Developer and Architect and other cross functions to maintain and build knowledge of new or changed functionality, standards, and best practices, and for support escalation.
The ServiceNow Administrator assists the software engineering team by performing system configuration, such as building catalog and workspace user experiences and automated process flows with limited complexity.
Role: ServiceNow Developer (ITSM/ITOM)
- Position: 1,
- Location: CVH, Hyderabad
- Shifts: Yes,
Job Description
6yrs+ Experience with ServiceNow development, Enhancements, Integration, Generative AI (Flow Designer, Integration Hub, Rest)
Experience in JavaScript, well versed in developing ServiceNow Portal Components
Experience in CSS, HTML, and Bootstrap 3 framework.
Valuable experience in ServiceNow Service Portal development
Experience in creating Catalog Items, Record Producers, Client Scripts, UI and Data Policies, Business Rules, UI Actions
End-to-end development experience required, including designing solutions interacting with business.
Role: ServiceNow Architect (ITSM/ITOM)
- Position: 1,
- Location: CVH, Hyderabad
- Shifts: Yes,
The ServiceNow Architect will responsible for overall security strategy, architecture across the ServiceNow platform maintaining security across data, processes, reporting, global roles/teams and proactively driving pragmatic solutions that support the business in a secure, transparent and resilient manner. This critical position values integrity, quality, expertise, precision, communication, and efficiency and required to define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.
- Identify the current needs, demand from the business community, and understand systems feasibilities to cater to those needs and implement robust solutions in the system to address those need gaps.
- This position requires an individual that demonstrates leadership, business strategy, decision-making, and management skills, and to oversee the ServiceNow Security Operation implementations to serve our clients with excellence
As a ServiceNow expert you will be closely involved in the implementation of ServiceNow projects for our customers around the globe. You would be expected to familiarize yourself step by step with each phase of a software development project, and to assume your own responsibilities, especially in relation to independent programming tasks.