JOB TITLE: BUSINESS OPERATIONS ANALYST
LOCATION: REMOTE
RATE RANGE: 46.00-50.00 PER HOUR
JOB#: 46721-1
REQUIRED SKILLS:
Minimum of 5-7 years' experience, in technology or software development preferred.
• Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT, and Mail.XML specification is highly encouraged and preferred.
• Experience as a business analyst, Certified Business Analysis Professional (CBAP) preferred.
• Experience with requirements management tools. (examples include Application Lifecycle Management (ALM), VersionOne, JIRA, Confluence)
• Experience with software testing tools. (examples include Unified Functional Testing (UFT), Selenium)
• Experience with database tools and developing analytics solutions using tools like MicroStrategy, Oracle SQL, Teradata
• Experience using O365 suite (Word, Excel, PowerPoint, Project, Access, Visio, Teams, Workflow, Power BI)
• Experience with US Government Client Technical Solution Lifecycle (TSLC), or other industry Software Development Lifecycle (SDLC) methodologies.
• Experience managing or leading IT projects using Waterfall and Agile Methodologies
Business Systems Analyst - Location is remote
Job Description:
Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise.
List of tasks to be performed:
• Project management and project oversight
• Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups.
• Development of performance metrics to track and report status of Customer Acceptance Testing.
• Automated test script development
• Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
• Other related duties as assigned.
Additional Required Skills/Experience:
• Project Management Professional or Scrum Master Certification
• A minimum of eight (8) years experience in business analysis, software development and/or related field;
• A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.
• Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;
• Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job;
• Experience training/mentoring less experienced personnel;
• Excellent communication skills.
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions